FAQs • St. Joseph County, IN • CivicEngage

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Adult Probation Department

1. I was placed on probation - now what?: If you were ordered to probation by the Court, you need to report to the Adult Probation Department as directed by the Court. Most frequently, this is either immediately or within 48 hours. Be sure to bring any documentation you received in Court with you (terms of probation, order for report, etc). The Adult Probation Department is open from Monday to Friday, 8:00 to 4:30 pm and is located at 227 W Jefferson Blvd, 4th Floor, South Bend, IN 46601.
Location Map

2. When are you open?: The Adult Probation Department is open Monday through Friday, from 8:00 a.m. to 4:30 p.m. Located on the 4th Floor of the County-City Building @ 227 W Jefferson Blvd, South Bend, IN 46601.
Location Map

3. Where is the probation department at?

The Adult Probation Department is located on the 4th floor in the County-City Building at 227 W. Jefferson Blvd, 4th Floor, South Bend, IN 46601.

The contact number is (574) 235-9565.

Location Map

4. When can I come take a drug test?

Drug testing is determined by your supervising agency, so you will need to contact them before reporting to the laboratory. If you are required to drug test at the CSAP lab, see information listed below.

The CSAP Laboratory is open as follows:

Monday - Friday: 9:00 a.m. to 12:45 p.m. and 2:15 p.m. to 6:45 p.m.

Saturday: 9:00 a.m. to 11:45 a.m.

The lab is located at 227 W Jefferson Blvd, 3rd Floor, South Bend, IN. You must bring a Photo ID and $15 with you. If you are testing for an agency other than Probation, CSAP or Problem Solving Court - you must bring documentation from your referring agency.

5. How can I pay my probation fees?: Probation Department Fees can only be paid at the Adult Probation Department. Payments are only accepted in the form of money order or cash. Please note that change is not given at the Probation Department, so you must bring the exact amount you want to pay.

6. Can I travel while on probation?

Travel Restrictions may have been placed on you by the Court when you were placed on probation. If you are unsure if your travel is restricted or not, please contact your Probation Officer for clarification.

Be sure to have the following information when you call your PO:

Where are you going (address)?
When are you traveling?
How are you traveling (car, plane, etc)?
What is the purpose of your travel?

7. Can I transfer my probation to another county/state?

Transferring of probation is possible, but there are restrictions depending upon your type of case. You need to contact your Probation Officer for specific information as the rules for transferring to a another county is different than transferring to another state.

Before contacting your probation officer, have the following information with you:

Address where you want to live once you move?
Who will you be living with at this new address?
Why do you want to transfer your probation?

8. Where can I get information about my case?: Information regarding criminal cases can be accessed through the public information website.
Odyssey Case Information

9. Is there an active protective order or no contact order for me?: You can search for active protective orders and /or no contact orders through a public information site.
Protective/No Contact Orders

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Adult Protective Services

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1. What does Adult Protective Services do when a report is made?: Investigators attempt to gather as much information as possible about the report. This may include contacting the person's care-giver(s), family member(s) and physician. If the adult appears to be endangered, an investigator will make an unannounced home visit to assess the situation and determine whether the case is substantiated.

2. What interventions can Adult Protective Services use?: When a report is substantiated, actions can include:
- Accessing in-home services
- Advocacy
- Coordinating service providers
- Facilitating medical treatment
- Initiating criminal actions
- Obtaining protective orders
- Removing the perpetrator
- Seeking legal remedies

3. Who is an endangered adult?: State law defines an endangered adult as any person 18 years or older who is:
- Incapable of managing property or self-care because of illness, disability or other incapacity
- Harmed or threatened with harm as a result of abuse, neglect, self-neglect or exploitation.

4. Who should make a report to Adult Protection Services (APS)?: According to the Indiana statute, any person having reason to believe an adult is being endangered must make a report to APS or to local law enforcement. Anonymous reports are accepted.

5. Do I need to have proof to make a report?: The law states that any person who has reason to believe that another person is endangered should make a report.

6. Will anyone know that I made a report?: No. All reports are confidential, and the identity of the person making the report cannot be disclosed except under court order or with the explicit permission of all persons involved. Additionally, the law protects people who make good faith reports from any civil or criminal liability as a result.

7. How do I make a report to Adult Protective Services (APS)?: - Contact APS at 574-235-5092
- Contact the Indiana State Hotline at 800-992-6978
- Contact your State or Local Law Enforcement
- Contact the Eldercare Locator for out-of-state APS offices at 800-677-1116
- Fill out and print an Online Complaint Form. Once completed, mail this form to:
Adult Protective Services
533 N Niles Avenue
South Bend, IN 46617

Complaint Form (PDF)

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Archives and Records Center

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1. What is the difference between a certified copy and a non-certified copy of a marriage license?: A certified copy of a marriage license has the courts seal on it certifying that it is a true and legal copy of the marriage license, usually required for legal purposes, like getting your real id. A non-certified copy of a marriage license does not have any seal on it, usually used for personal purposes, like for genealogy.

2. How do I obtain a certified copy of my marriage license?: To obtain a certified copy of your marriage license, please fill out the form Certified Marriage License Clerk's Office and submit.

3. Where can I get a copy of a non-certified Marriage License?: You can request the document from the Clerk's Office or from the Archives and Records Center.

4. What years does the Archives have for Marriage Licenses?: We have Marriage Licenses from 1832 to 1988 from South Bend, and 9/9/1980 to 2/14/1998 from Mishawaka.

5. What is the difference between a Marriage License and a Marriage Application?: A Marriage License gives you the date when the couple applied to get their marriage license, and the date, place, and who married them. The Marriage Application has the biographical information, date of birth, birthplace, parents information, if they have been married before, etc...

6. What years does the Archives have for Marriage Applications?: We have Marriage Applications from April 1905 to 1988 from South Bend, and 9/9/1980 to 2/14/1998 from Mishawaka.

7. What is the difference between a certified copy and a non-certified copy of a divorce decree?: A certified copy of a divorce decree has the courts seal on it certifying that it is a true and legal copy of the divorce decree, usually required for legal purposes. A non-certified copy of a divorce decree does not have any seal on it, usually used for personal purposes, like for genealogy.

8. How do I obtain a certified copy of my Divorce Decree?: To obtain a certified copy of your Divorce Decree, please fill out the form Certified Divorce Decree Clerk's office and submit.

9. Where can I get a copy of a non-certified Divorce Decree?: You can request the document from the Clerk's Office or from the Archives and Records Center.

10. What years can the Archives Search for Divorce Records?: We have Divorce Indexes from 1832 to 1984 in South Bend. We have a Divorce Index from 1980-1990 in Mishawaka. If you need Divorce records after 1984 in South Bend or 1990 in Mishawaka, please contact the Clerk's office.

11. What is the difference between an Estate file and a Will?: A Will is a detailed list of how you want your assets distributed after death, and the Estate file is a court record that details the persons assets, taxes, debts, and distribution of said assets. In the state of Indiana, the Inheritance tax file is confidential.

12. What years can the Archives Search for Estate files and Wills?: We have Estate Indexes from 1832 to 1988 in South Bend. We have Estate Indexes from 1981-1995 in Mishawaka. If you need Probate records after 1988 in South Bend or 1995 in Mishawaka, please contact the Clerk's office.

13. Where are land records located?: For land record information you can contact the Assessor's Office or the Recorder's Office.

14. Where can I get a Birth Certificate?: For Birth Certificates please contact the Health Department at 574-235-9750 x 2, or visit the Health Departments page .

15. Where can I get a Death Certificate?: For Death Certificates please contact the Health Department at 574-235-9750 x 2, or visit the Health Departments page .

16. How do I get a criminal background check?

Please visit the Records Division at the St. Joseph County Jail located at 401 W. Sample St in South Bend between the hours of 8:00 am. and 4:00 pm.

If your company would like to get a pre-employment background check for a prospective employee, please contact the Records Division at 574-245-6535 between the hours of 8:00 am to 4:00 pm Monday through Friday.

17. How do I access a criminal file?: We ask that you contact the St Joseph County Clerk's office at 574-235-9635 because we do not release criminal information here.

18. Where is the Archives and Records Center located, and what are the hours of operation?: We are located at 1140 S Lafayette Blvd, South Bend, IN 46601. We are open Monday thru Friday from 8:00 am to 4:30 pm, and we prefer to do research from 8:30 am to 4:00 pm. If you are planning a trip to visit and have a lot of research to do please call ahead at 574-235-9091 to make an appointment.

19. Can I request copies of documents at the Archives and Records Center?: We do allow you to make copies for a fee of five cents per page of records that are open to the public. Since we are a Records Center, we reserve the right to tell you to contact the originating department to get the information that you are looking for because we do not know that departments regulations.

20. What are the cost for copies at the Archives and Records Center?: Our cost for copies is $0.05 (five cents) per page. The cost is the same whether you stop in our office, and have us make a copy or if you have us scan and email it to you, or if we mail it to you.

21. What forms of payments are accepted?: Payments can be made by cash, check, money order, or online for payments more than $2.00.

22. How long does it take to process a genealogy request?: Genealogy/Research requests are done on a first come first serve basis. The time it takes us to complete your request depends on how much information you provide and how much research we have to do. We try to complete most requests within 7 days, if we can not complete it in that time, we email you and let you know.

23. Can I use my own device to copy a document at the Archives and Records Center?: At this time you may use your own device, as long as it doesn't damage the original document. At this time there is no fee if you use your own device to capture the image.

24. How do I search for a specific person?: At the Archives and Records Center, we are only able to help you with genealogy research. In order for us to research a specific person, please provide as much information as you have on the individual, tell what type of record you are looking for, and provide an approximate time frame to search. I always recommend that you go to the South Bend Area Genealogical Society because there are online indexes that may help you in your research.

25. Can I access digitized records from home?: At this time, we do not offer this. But, on genealogical websites like Ancestry or Family Search, some of our records are available online.

26. Can anyone access information that we have?: Not all of our holdings are available to the public. Since we are only the holder of the information, it is the responsibility of the department to release any information that you are looking for. We do have certain records that are available to be used for genealogy that are open to the public that we can assist you with and you can view.

27. Who is in charge of the Archives and Records Center?: The Archivist/Director is Katerina Carter.

28. What is the purpose of the Archives and Records Center?

We Service all of the departments of St. Joseph County and the city of South Bend by:

Providing storage space for historical/non-historical records.
Retrieving stored records and delivering to requested department.
Providing training on the life-cycle of your departments records.
Destroying/microfilming records in accordance with retention schedule.

We service citizens by:

Helping them on their ancestral journey with records that we have that are available to the public.
- Search online Indexes at the South Bend Area Genealogical Society
Guiding them to the appropriate departments to request records they are looking for.

29. What are the rules when viewing records?: You can only use pencils, no food or drink, and clean hands are required when you are working with the original copies of records.

30. What is SBAGS?: SBAGS is the South Bend Area Genealogical Society, and they have indexes to some of the records used for genealogy on their website.

31. Is it possible to check out records from the Archives?: No, you can not check out records from the Archives, only the agency that creates the records stored at the Archives are allowed to check out the Records.

32. Can I hire the Archives staff to do my genealogy Research?: No you can not hire the Archives staff members to do your research, BUT we will gladly assist you the best that we can.

33. How far back do the Archives Records go?: We have records dating back to 1832.

34. Do you give tours of the Archives and Records Center?: Yes, we do give tours. All you have to do is ask!

35. Where is the Archives Reading Room?: We do not have an Archives Reading Room, but we do have a work station in our Archives set up that you can use to complete your research.

36. Do you have a microfilm reader for public use?: We do have a microfilm reader that can be used by the public if it is not being used by someone else.

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Board of Commissioners

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1. When are Board of Commissioners Meetings?: Board of Commissioners meetings are on the first and third Tuesday of every month at 10:00 a.m. on the 4th floor of the County City Building.

2. Who is my County Commissioner?: County GIS map

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Child Support

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1. Can I open a case if I no longer have a current support order and there is just past due support owed to me?: Yes. A case may be opened in our office even if the children have emancipated or the child support order has terminated for another reason. However, if an extended period of time has passed, we may not be able to collect on your previous order due to the statute of limitations. Our office would need to review your court orders to determine if we would be able to assist you with collections on the arrears due.

2. I was served with papers from your office alleging that I am the father of a child. What are my options and how can I request a genetic test?: If paternity has not been established or a paternity affidavit has not been signed, you may request a genetic test to determine if you are the biological father of the child(ren). You may request a genetic test at the time of the court hearing. Our office can also work with you and the mother to have genetic testing completed prior to the court hearing.

3. How is the amount of child support determined?: Child support is calculated using the Indiana Child Support Guidelines. A child support worksheet is prepared to determine what the appropriate child support order should be. The income of both the mother and the father is considered, as well as overnight parenting time, other biological children the parties may have, day care expenses, and health insurance. The Indiana Supreme Court offers a free Child Support Calculator you may use.
Indiana Child Support Rules and Guidelines

4. An income withholding order has been sent to the non-custodial parent's employer. When can I expect the first payment?: Once an employer has received an income withholding order, the employer must start withholding from the non-custodial parent’s earnings no later than the first pay period that occurs after 14 days following the date the notice was mailed. Typically, it takes around 4 weeks for the first payment to be remitted by the employer to the Indiana State Central Collection Unit (INSCCU). If you still haven’t received any payments 4-6 weeks after you’ve received the notice of withholding, please contact your caseworker.

5. How long is a child support order in effect?: A child support order continues until the child(ren) emancipate. Once the child(ren) emancipate, our office will continue to collect on any child support arrears due. On July 1, 2012, the emancipation age in Indiana changed from twenty-one years of age to nineteen years of age. If you have already paid child support for a child or children up until they turned 21 years of age, that amount is still due under the previous emancipation law.

6. My tax refund was intercepted even though I have been making payments through income withholding. Can I get my refund back?: Your tax refund will be offset as long as you owe child support arrears that meet federal criteria.
Tax Refund Offset Information (PDF)

7. The non-custodial parent told me his/her taxes were taken for child support. When am I going to get the money?: Our office is prohibited by federal law from discussing the other parent’s taxes with anyone. We will not be able to tell you a date when the money would be released to your account.
Tax Refund Offset Information (PDF)

8. How can I get my support order modified?

You can contact your caseworker to see if your order can be modified. You must include a reason why you think the modification would be appropriate (such as job loss, change in daycare expenses, or change in overnight parenting time). Your caseworker will then notify you if our office can review your case for modification.

If we are unable to review your case at this time, you can request a modification from the court by filing pro se (representing yourself in court) or by hiring a private attorney.

Self-Service Legal Center

9. Can the other party and I avoid having to go to court to modify our court order?: Yes. You can meet with a deputy prosecuting attorney in our office to prepare an agreement to modify the support order which will be submitted to the court for approval. If you and the other party can’t agree after meeting with a deputy prosecuting attorney, the issue will be set for court for the judge to determine if a modification would be appropriate.

10. I am currently receiving SSI (Supplemental Security Income) and cannot afford to pay child support. What should I do?: If you are receiving SSI, it is important that you immediately contact your caseworker who can review your documents and determine the appropriate course of action.
Contact St. Joseph County Caseworkers

11. I am currently receiving unemployment insurance benefits and/or disability insurance benefits. Am I still supposed to pay child support?: Yes, your child support order continues until modified by the court. Please contact your caseworker so we can determine if you are eligible for review of your support order.
Contact St. Joseph County Caseworkers

12. If either parent loses a job or earns more income, will the court order automatically change?: No. The Court order does not change unless a Petition to Modify Child Support or an agreement between the parties has been filed with the Court and the Court enters a new order with or without a hearing.

13. What do I do if the other parent won’t let me see my child(ren)?: In accordance with federal law, the St. Joseph County Prosecutor's Office Child Support Division is not involved in custody issues or visitation/parenting time disputes. You can request the issue be addressed in court by filing pro se (representing yourself in court) or by hiring a private attorney.
St. Joseph County Bar Association

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Circuit Court

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1. What time is my court hearing?: If you would like to check the time of your court hearing, you may search for it here: Online Docket

2. How late is the Court open?: The courthouses of St. Joseph County are open Monday thru Friday from 8:00 A.M to 4:30 P.M.

3. How do I file for a name change?: The employees of the Court cannot provide you with legal advice. For assistance, you may want to consult the Indiana Supreme Court website self-help section at: Self Service or Indiana Legal Services

4. How do I file for an Order for Protection?: You may go to Courthouse 1 or the Mishawaka Courthouse to pick up the Protection Order paperwork or you can file a petition online.

5. How do I file for specialized driving privileges?: The employees of the Court and the Clerk's office cannot provide legal advice. Please go to the Indiana Legal help website for helpful information.

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Code Enforcement

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1. Are leaves part of the ordinance that Code will enforce?: No, leaves are not part of the ordinance; however, yard waste that is purposely placed in an area that prohibits the flow of water to designated drainage board areas is a violation.

2. Will the Code Inspectors drive around looking for violations?: No, the cases and site visits are complaint driven. Residents may report a concern via. St. Joseph County Code Enforcement Online Complaint Form

3. What hours are Inspectors working?: 8AM to 4:30PM Monday through Friday

4. Does Code Enforcement deal with abandoned or damaged structures?: At this time our ordinances do not address anything related to structures. Public safety issues may be directed to either the St. Joseph County Building Department or St. Joseph County Health Department.

5. Are vehicles parked on the street that rarely move covered under Code?: No, vehicles parked on the street are under the St. Joseph County Sheriff’s jurisdiction. Inoperable or abandoned vehicles on private property are part of the ordinance. Multiple inoperable vehicles may be a zoning violation.

6. Can concerns be anonymous?: Calls may be made anonymously, but online complaints must provide a phone number or email. Inspectors may need contact information for a complainant to verify address, nature of the complaint, etc. in order to create a case.

7. My neighbor parks in the front yard. Is this against the ordinance?: The current vehicle ordinance only covers inoperable vehicles, not the location of operable ones.

8. The neighbor’s pool has been half full of water for years, it stinks and there are bugs, is this a violation?: This is a public health hazard and is handled by the St. Joseph County Health Department

9. Is standing water a violation of the Nuisance ordinance?: No, the ordinance states that it is a violation to purposely place material that blocks the flow of water and forces it to pool, creating a hazard.

10. What about neighbors burning trash or yard waste?: Code enforcement does not have jurisdiction over burning. Please contact the St. Joseph County Police Department Non-emergency (574) 235-9611.

11. We believe a neighbor is operating a business out of their residence. Who do we contact?: This may be a zoning violation. Please contact Area Plan/Zoning at (574) 235-7800 or planning@sjcindiana.com.

12. What about noise complaints?: Code enforcement does not have jurisdiction over noise complaints. Please contact the St. Joseph County Sheriff Department (574) 235-9611

13. How tall does the grass have to be before it is a violation?: Nine (9) inches

14. How will residents be contacted by Inspectors if violations are found?: After the first time a violation is found, the inspector will leave a courtesy hangtag at the location stating concerns and contact information. If after 7 days no contact or remediation has been made, a formal violation notice will be mailed to the owner/address of record.

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Community Corrections

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1. I have a community service project and need volunteers. How can I sign-up to be an approved site for Community Service through Community Corrections?: Contact the Community Service Coordinator

2. What is Community Supervision?: Many convicted offenders are only incarcerated for a portion of their sentences, if they are incarcerated at all. Those offenders who serve their sentences in the community are monitored by a variety of agencies to protect public safety. Community Supervision consists of these community-based programs, including Work Release, Home Detention, Probation and Parole.

For more information, view the Community Supervision page.

3. What is the difference between jail and prison?: In Indiana, jails are locally-run corrections facilities, while prisons are administered at the state level. In St. Joseph County, the Sheriff runs the County Jail. The Indiana Department of Correction manages the state’s prisons.

Jails are used to hold individuals who are awaiting trial; either because they were not eligible to be released on bond or could not afford to. Jails also house offenders who have been sentenced to serve shorter sentences, usually less than one year.

Prisons are used to house offenders who have been sentenced to serve more than one year.

4. What is the difference between probation and parole?: Probation is for offenders who serve their sentences under community supervision, generally instead of incarceration.

Parole is for offenders who have been conditionally released from prison to serve the rest of their sentence in the community. The state Parole Board determines which offenders are eligible to be released on parole.

Parolees and Probationers must both abide by conditions set either by the sentencing court or the Parole Board. These conditions can include the payment of fines or court costs, participation in treatment for mental health or substance abuse, random drug testing, and regular meetings with a probation officer.

Failure to comply with these conditions can result in sanctions, up to and including revocation. Revocation usually requires offenders to serve the remainder of their sentence incarcerated, either in jail or with the state Department of Correction.

5. Does DuComb Center house males or females in Work Release?: DuComb Center currently houses both male and female clients within the facility. DuComb is divided into two housing units; one for male clients and the other for females. The male unit can house up to 88 men. The female unit can house up to 20 women.

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County Assessor

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1. Where do I go for tax information?: The assessor's duties end once a property's gross assessment has been determined. All other components of the tax bill are functions of the Auditor or the Treasurer.

2. How do I file an appeal?: You have 45 days to submit an appeal once the Form 11 (assessment notice) has been mailed. This 45 days starts on the mailing date. For more information visit the Appeals page.

3. What is the current tax rate?: The tax district is represented by the last three digits of the number beginning with 71, and it can be found in the first column.
Alternately you can search for the first thee digits of the tax ID (short number) in the second column.
Tax Rates are available at the Treasurer's webpage.

4. When are taxes due?: Due dates can be found on the Treasurer's webpage.

5. What is my last certified assessment value?: Visit the online database.

6. Where can I find the most current owner?: The Auditor maintains the most recent ownership information.

7. What do I need to do when I buy a new property?: First you need to come to the Assessor's Office with your deed and closing documents. You will complete a sales disclosure with the Assessor before bringing the documents to the Auditor and finally the Recorder. Sales Disclosure Form

8. I have more questions about Sales Disclosures.: The DLGF regulates Sales Disclosures

9. How do I add and remove exemptions and deductions?: Exemptions and deductions are processed by the Auditor's Office

10. What if I own a rental property?: visit the Residential Rental page

11. How do I file personal property?: For your convenience, the Assessor has published Personal Property Filing Information.

12. How long do I have to file my personal property?: Personal Property filings are due to the Assessor's Office by May 15th of each year.

13. What if my business closed?: If your business closed prior to January 1st of the assessment year, you still need to complete and sign your Form 104, note the closure date, and return your Form 104 to the County Assessor’s office. More Information...

14. What if I removed a structure from my property?: You need to complete an Affidavit of Destroyed or Removed Property, and file it with the Assessor's Office. Complete DLGF form 51536.

15. How do I correct a prior year's assessment?: You must file a Form 133 Petition for correction of an Error with the Auditor's Office

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County Auditor

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1. What is the Auditor's costs to transfer a deed?: The Auditor transfer fee is $10.00 per parcel. For instance: if you bring in a Warranty Deed that transfers three parcels, the Auditor's fee would be $30.00.

2. I refinanced my mortgage. What property tax deductions do I need to file?: The only deduction that needs to be filed after a refinance is the mortgage deduction.

3. What do I need to bring with me in order to file a mortgage deduction?: You do not need to bring anything but information. We will need the name of your mortgage company, the amount you borrowed, the parcel number that identifies your property you are filing on ( you will find this number on your deed or property tax bill), and the mortgage recorded number (you will find this by calling the Recorder's Office at (574)235-9525).

4. What is the deadline for filing property tax deductions?: The deadlines are different for real estate and mobile homes. Real estate property tax deduction applications must be signed by December 31st of the year you are applying for and presented to the Auditor by the following January 5th. Mobile homes deduction applications (if you are the owner on January 1st) must be filed by March 31st of the year you are applying for.

5. What are the most common property tax deductions?: Most commonly people file for the mortgage and homestead deductions. They are not the same deduction. If you are buying a property with a mortgage, you could apply for the mortgage deduction. If you own a property and it is your principle place of residency, you could apply for the homestead deduction. Please see /DocumentCenter/View/13440 for a complete list of available property tax deductions.

6. I recently married and added my spouse to the deed of my property. Do I need to re-file my property tax deductions including homestead deduction?: Yes. Indiana Code 6-1.1-12-17.8(d), as amended by HEA 1450, requires that if an unmarried individual receiving a homestead deduction marries and would like to continue to receive the homestead deduction, as long as they are still eligible for the deduction, they must reapply. As such, a change in marital status, even if there is no change to the deed, requires reapplying for the deduction.

7. How can I view my property lines?: We have a convenient map available for informational purposes only. The only way to confirm your lot lines is to have your property surveyed by a professional surveyor. Please click on this link maps.macog.com .

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County Clerk

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1. How do I obtain a copy of my marriage license?: You may obtain copies of your marriage license in person or online.

2. How do I change my address for Child Support payments?

To change your address, you may come in person with a valid photo ID to any one of our three locations:

South Bend Division 101 South Main St. Room 30 South Bend, IN 46601 Fax # 574-235-9838
Mishawaka Division 219 Lincolnway West Suite 101 Mishawaka, In 46544 Fax # 574-256-6225
Probate Division 1000 S. Michigan Street South Bend, IN 46601 Fax # 574-235-5501

You may also fax or mail a letter to one of our 3 locations (listed above). You will need to send a copy of your valid photo ID.

Under your ID, you will need to print clearly your name, address, phone number and your request.

3. How do I find out if a child support check was returned to your office?

To see if a check was returned, you may come in person with a valid photo ID to any one of our three locations:

South Bend Division
101 South Main St. Room 30
South Bend, IN 46601
Fax # 574-235-9838
Mishawaka Division
219 Lincoln Way West Suite 101
Mishawaka, IN 46544
Fax # 574-256-6225
Probate Division
1000 S. Michigan Street
South Bend, IN 46601
Fax # 574-235-5501

Or you may fax or mail a letter to one of our three locations.

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County Coroner

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1. How long does the office take to close its cases?: Most cases that are investigated by the Coroner's office are reviewed and closed within 7 to 21 days. If a case is pending toxicology or microscopic examination, a cause and manner of death could take up to 10 weeks for final results.

2. Is an autopsy always performed?

Not always. If the death is a "Natural Death" and cause of death can be determined by past medical history or from an external exam the Coroner will normally not perform an autopsy.

An autopsy is performed on all:

fire deaths,
all criminal deaths, and
the death of an infant and child

3. Can I come see him / her?

Due to legal and health issues, visitation of the loved one is done only at the funeral home after the body is properly prepared.

For further information: 574-235-5038

4. Can I get a copy of the autopsy report?

An autopsy report is an investigative record. It can only be released to the next-of-kin or an insurance company who has a claim arising from the death per IC 36-2-14-18.

For further information: 574-235-5038

5. Is there any cost to the family?

No, when the Coroner orders the autopsy there is no cost to the family.

For further information: 574-235-5038

6. What about funeral arrangements?: Contact the funeral director of your choice as soon as possible and advise him / her what has transpired. Your funeral director will then coordinate further arrangements with the Coroner's office and help you begin the preparations for your loved one's funeral.

7. What information is released by the coroner?

Public information that must be released upon request, Section 36-2-14-18 of the Indiana Code says that the coroner is required to make available for public inspection and copying the following information:

Name
Age
Race
Address of the deceased
Address where body was found
Name of agency to which death was reported
Name of person reporting death
Name of public official or government employee present at the death scene
Name of person certifying death

Information regarding an autopsy, if performed, limited to the date,

Person who performed the autopsy
Where it was performed
A conclusion as to:
- (a) the probable cause,
- (b) the probable manner, and
- (c) the probable mechanism
Location to which body was removed

8. When is a death a coroner's case?

Everyone would say homicide, and yes, that is correct. Suicides and all accidents are also to be investigated by the coroner. But by far the largest segment of the deaths to be investigated by the coroner is in the natural manner.

Most county health departments report a 1% rate in each county per year. Of this total, the coroner investigates about 12% of the cases. So if you have 200,000 people in your county and 1% dies this year, then you will have 2,000 deaths. The coroners will then investigate about 240 cases with 60-70% of these natural deaths.

Natural deaths include people who have no attending physician to sign the death certificate. It is also composed of those individuals who die suddenly and unexpectedly, even though they have been seen recently by a physician. They include individuals who have affected their health by the use of drugs or alcohol.

All deaths of inmates while incarcerated or when the eventual cause of death is found to have originated while the victim was incarcerated is another type of death that is investigated by the coroner. Deaths of individuals who die of a disease that might constitute a threat to public health are also reviewed.

Deaths of people whose bodies are to be cremated, buried at sea, transported out of state, or otherwise are unavailable for pathological study must be reviewed by the coroner. Deaths of transplant surgery donors that are the result of some type of trauma are also reviewed.

For further information: 574-235-5038

9. Who performs the autopsy?

In the state of Indiana the autopsy must be performed by a Board Certified Pathologist. In St. Joseph County most cases use a Forensic pathologist.

For further information: 574-235-5038

10. Why are autopsies performed?

There are a number of reasons autopsies are performed. However, the basic reason is to determine the cause and manner of death when it is not known, also to gather evidence for presentation in a court of law.

For further information: 574-235-5038

11. Why is the Coroner involved in the death of my loved one?

The following is a list of deaths in which the Coroner's Office is contacted:

Accidental poisoning ( food, chemical, drug, therapeutic agents)
All deaths of unidentified persons
All deaths where patient is under anesthetic
Death occurring within 24 hours of admission at a hospital or health care facility
Drowning
Fire
Exposure
Acute alcoholism
Drug addiction
Strangulation
Aspiration or malnutrition
Following an accident or injury primary or contributory, either old or recent
Incarceration
Known or suspected contagious disease constituting a public hazard (excluding AIDS)
Known or suspected homicide
Occupational disease or occupational hazards
Physician unable to state cause of death, after careful review of medical chart, or decedent does not have a physician
Related to or following suspected self-inflected or criminal abortion
Sudden death of a healthy child

The coroner will determine if the death will be investigated or if the death certificate can be routinely signed by the attending physician.

For further information: 574-235-5038

12. Where do I obtain a Death Certificate?

The Health Department issues Death Certificates.

The Health Department is located on the 8th Floor of the County-City Building.

(574) 235-9750

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County Council

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1. Who's my council person?: To find out who your council person is visit our GIS MAP

2. Where can I find the St. Joseph County code book?: You may link to the St. Joseph County Code Book here.

3. What days do you have public hearing meeting?: Our public hearings are held the 2nd Tuesday of the month (with the exception of holidays).

4. What time do the public hearing meetings start?: The public hearing meetings always start at 6:00 p.m.

5. Where are the County Council's monthly public hearings held?

The County Council meets the 1st Tuesday of the month (with the exception of holidays) at 6:00 p.m.

The public hearings are held at 227 W Jefferson Boulevard South Bend, Indiana 46601 South Bend, IN 46601, 4th floor, Council Chambers.

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County Police

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1. How do I pick up an accident or police report?

To pick up an accident report you may go to buycrash.com and purchase it from that site for $12.00 or you may visit the Records Division at the St. Joseph County Jail located at 401 W. Sample St. South Bend between the hours of 8 am and 4 pm Monday through Friday. The cost to pick it up in person is $8.00 cash.

For an incident report, please visit the Records Division, these are not available online at this time. The cost is $1.00 per report.

2. How do I get a vehicle check for an out of state title?: Please contact our non-emergency dispatch at 574-235-9611 option #1 to request an officer to obtain a VIN check for the Indiana BMV. Payment is $5 cash for each vehicle.

3. How do I get a Concealed Carry Permit?: Please visit the state’s website to begin the application process for your Concealed Carry Permit (CCW). After you complete the state portion of the application process and get your fingerprints done please visit the Records Division at the St. Joseph County Police at 401 W. Sample St. South Bend between the hours of 8:00 am and 4:00 pm to complete the local portion of your application. For any other questions regarding your application, please call the Records Division at 574-245-6535.

4. How do I get a criminal background check?

Please visit our Records Division at the St. Joseph County Jail located at 401 W. Sample St in South Bend between the hours of 8:00 am. and 4:00 pm. The cost for a background check is $8.00 cash. You must have a photo ID to compete the request.

5. How do I put money on someone's jail commissary?: To put money on an inmate's commissary or "books" you may send a money order to the St. Joseph County Jail at 401 W. Sample St. South Bend, IN 46601 with your inmate's name on the bottom of the envelope. You may also come into the jail lobby between the hours of 7 am and 9 pm and use our kiosk. (The jail does not accept cash at the counter, only in the kiosk).

6. How do I pay an inmate's bond (or bail) to get him/her out of jail?: Bond or bail money can be accepted between the hours of 7 am and 9 pm at the County Jail, located at 401 W. Sample St. South Bend, IN. To find out the amount of the bail you may call 574-245-6501 or visit Jailtracker . You may also pay a bond or bail online at govpaynet.com. You will need the inmate's OCA number and the amount of the bail or bond which you may obtain by calling the jail or from our inmate lookup.

7. How do I get a noise ordinance permit?

Please visit the Records Division at the St. Joseph County Jail which is located at 401 W. Sample St. South Bend, between the hours of 8 am and 4 pm to fill out a noise ordinance request.

By St. Joseph County Ordinance 130, loud music and construction noises are allowed between the hours of 7 am and 10:00 pm. The Sheriff has the authority to approve or deny a request on a case by case basis. The cost is $5.00 per day, due in cash at the time of the approval by the Sheriff.

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County Recorder

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1. Where is the Recorders Office located and what are the hours of operation?

Located at : 227 W Jefferson Blvd, County-City Building South Bend, IN. 46601, 3rd Floor

We are open daily from 8:00am - 4:30pm Monday- Friday (We do remain open during lunch hours with limited staffing).

2. Where can we park?

There is free 2 hour street parking available on most downtown streets from 6am to 6pm.

If you think you will need more time there are a couple parking garages that charge a small fee.

3. Are there any liens on my property?: The Recorders Office is not bonded to perform lien searches, you will need to contact a Title Search company to perform such searches.

4. How do I change, add or remove someone on my deed?: The Recorders Office cannot change a recorded document as it is a permanent record. If you want to make changes to the deed, a new document would need to be prepared and recorded at the current recording fee rate. The Recorders Office does not have blank forms and cannot prepare a document for you. You may either prepare it yourself or contact a real estate attorney to prepare it on your behalf.

5. Where do I file/ get a copy of my DD214?: The Recorders Office files the DD214 and a copy is available for free from our office, you must provide ID to get a copy, they are not available to the general public.

6. Can I look up information from my home or office?

We offer both free basic searches and paid expanded searches, through Laredo and Tapestry.

Please contact our office to get assistance.

7. Where do I file for Mortgage Exemptions and what is required?

Mortgage exemptions are handled in the St Joseph County Auditors Office, which is located on the 2nd floor of the County-City Building (227 W Jefferson Blvd, South Bend, IN. 46601).

You will need the recording number, date it was recorded, amount of the loan (if any) and name of loan company. The Recorders office can provide you all this information either over the phone 574-235-9525 or in person.

Questions about exemptions should be addressed to the Auditors Office 574-235-9529.

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County Treasurer

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1. How can I find out if my property tax has been paid from my escrow account?: You may call your mortgage company or your escrow agent to confirm payment. You may also call the County Treasurer’s Office at 574-235-9531 to obtain confirmation of payment.
visit the County Treasurer page.

2. How do I receive a refund on my property tax appeal?: After the hearing for the property tax appeal the information reducing your tax bill is sent from the Assessor’s Office to the County Auditor's Office. The change may result in a payment surplus or a commissioners’ refund.
visit the Surplus Refund page.

3. How many tax bills will I receive each year?

You will receive one mailing each year, which will include both Spring and Fall Installment billings.

Understanding Your Tax Bill

4. What are the due dates for taxes to be paid?

In a normal year, there are two installment payment due dates prescribed by the statute:

Spring Installment Due Date is May 10th
Fall Installment Due Date is November 10th

Calendar page for more important dates.

5. What is necessary for a mobile home permit to transfer title or for moving the mobile home unit?

The original title must be brought into the Treasurer’s Office. All taxes, current and past due, must be paid prior to obtaining the permit.

Payments need to be made by cash or money order for an immediate Mobile Home Permit. If payment is made by check a two-week wait is required.

Pay Your Tax Bill page for more information.

6. What property tax deductions are available to me and where do I file for them?: Categories include Homestead Credit and Mortgage, Blind or Disabled, Over 65, Energy System, and Disabled Veteran.
List of deductions

7. Where can I get information on my tax history?: Most taxpayers can view a tax history of their property on our website. Once you locate your property you will see general information, billing information, tax overview and tax history.
Tax bill history

8. When and how can I receive my property tax surplus refund?: Once settlement takes place, letters notifying taxpayers of an available surplus refund are sent out, from the County Treasurer’s Office, to all those who have surplus funds greater than $5.00 on an individual property. The letter contains the amount of surplus and information about collection of the surplus from the County Auditor’s Office.
Tax Surplus page has more information on refunds.

9. Where do I mail property tax payments?

Mail property tax payments to: St. Joseph County Treasurer P.O. Box 4758 South Bend, IN. 46634

Payments made in person can be made at: St. Joseph County Treasurer's Office 227 West Jefferson Boulevard County-City Building, 2nd Floor South Bend, IN. 46601

visit the Pay Your Tax Bill page.

10. What is our physical address?: 227 W Jefferson Blvd, County-City Building, South Bend, IN. 46601

11. Can property taxes be paid online?: Yes, by visiting: enoticesonline.com/index.php/stj

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Court Appointed Special Advocates (CASA)

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1. What is a Court Appointed Special Advocate (CASA)?: A CASA volunteer advocates for children who are involved in the juvenile court system as a result of abuse and/or neglect. Volunteers investigate, negotiate, monitor and advocate for the best interest of the child. CASAs advise the St. Joseph Probate Court by testifying at court hearings and by submitting thorough written reports. The reports include a factual history as well as recommendations for the child's case plan, including placement and treatment. The program has standing to file appropriate legal motions and request hearings on behalf of the child. CASAs participate in case conferences with the St. Joseph County Department of Child Services.
Indiana law requires the appointment of either a Guardian Ad Litem (GAL) or a trained Court Appointed Special Advocate (CASA) in abuse and neglect cases under certain circumstances and provides for discretionary appointment in others. If a child is alleged to be a Child In Need of Services (CHINS) because he presents a risk to himself or others, is born with drugs or alcohol in his system or is at-risk as a result of pre-natal substance abuse, is not receiving appropriate medical care or the whereabouts of his parent is unknown, the court should appoint a Guardian Ad Litem or CASA. The Court has the discretion to appoint a GAL or CASA if the petition alleges other statutory standards for a Child In Need of Services, but shall appoint if the parent, guardian, or custodian of the child denies the allegations of a petition. Moreover, if a child becomes the subject of a petition to terminate the parent/child relationship and the parent objects, the court must appoint a GAL or CASA for the child. In addition to abuse and neglect cases, Indiana law allows for, and some Indiana courts are now appointing CASA volunteers in custody and paternity cases. Although the number of volunteers who provide an invaluable service to Indiana trial courts is remarkable, the need for more volunteers is still unmet.

2. Are CASA Programs Known By Other Names?: Program names within the CASA network include CASA, GAL, FOCAS, Pro-Kids, Voices for Children, Youth Advocacy Commission, Law & Child Protection Project, Child Advocates Youth Services, Children in Placement and Justice System Volunteer Program.

3. What is the CASA volunteer's role?: A CASA volunteer provides a judge with a carefully researched background of the child, which assists the court in making a sound decision about that child's future. Each situation is as unique as the child involved. The CASA volunteer must gather enough information to make recommendations that assist in expediting permanency for the child that he/she serves. The CASA volunteer makes placement and treatment recommendations to the judge and monitors the case until permanency is obtained.

4. How does a CASA volunteer investigate a case?: To prepare a recommendation, the CASA volunteer meets with the child, parents, family members, social workers, school officials, health providers, and others who are knowledgeable about the child's history. The CASA volunteer also reviews all records pertaining to the child: school, medical, Department of Child Services (DCS), and other documents.

5. How does a CASA volunteer differ from a Department of Child Services Family Case Manager?: The Family Case Manager is employed by the state. They sometimes work on as many as 60 cases at one time, and are frequently unable to conduct a comprehensive investigation of each. A CASA volunteer has more time and a smaller caseload. The CASA volunteer does not replace a Family Case Manager; he or she is independently appointed by the court. The CASA volunteer can thoroughly examine a child's case, has knowledge of community resources, and can make recommendations to the court, independent of DCS's policies / guidelines.

6. How does the role of a CASA volunteer differ from an attorney?: The CASA volunteer does not provide legal representation in the courtroom; that is the role of the attorney. However, the CASA volunteer does provide critical background information that assists attorneys in presenting their cases.

7. Who is the "typical" CASA volunteer?: CASA volunteers come from all walks of life, with a variety of professional, educational, and ethnic backgrounds. There are more than 60,000 CASA volunteers advocating for 240,000 children in the United States.

8. Can anyone be a CASA volunteer?: Specialized background is not required. Volunteers are screened closely for objectivity, competence, and commitment. Indiana statute requires that volunteers be 21 years of age and locally, the ability to pass a background check and drug screen are also required to become a CASA volunteer.

9. What training does a CASA volunteer receive?: CASA volunteers undergo a thorough training process conducted by the local CASA program. Locally, volunteers receive 35 hours of training offered by a variety of professionals who contribute their training services to the program. Training topics include: Introduction to the Child Welfare System, Juvenile Court System, Child Development, Cultural Competence, Effective Communication, Sexual Victimization and Perpetration, and an ongoing emphasis on the roles and responsibilities of the CASA volunteer. Additionally, the local program follows the National CASA Association Volunteer Training Curriculum.

10. How does the CASA volunteer relate to the child he or she represents?: CASA volunteers offer children trust, stability, and reliability during complex legal proceedings. CASA volunteers also encourage the child to express his or her own opinions and hopes.

11. How many cases on average does a CASA volunteer carry at a time?: The number varies from jurisdiction to jurisdiction, but an average caseload is one to two cases. This allows the CASA to devote enough time and attention necessary to expedite permanency for each child that is served.

12. Do lawyers, judges, and social workers support CASA?: Juvenile and family court judges support the CASA program in their courtroom and appoint the volunteers. CASA has been endorsed by the American Bar Association, the National Council of Juvenile and Family Court Judges, and the National Association of Public Child Welfare Administrators. CASA is a priority project of the Department of Justice’s Office of Juvenile Justice and Delinquency Prevention. The office encourages the establishment of new CASA programs, assists established CASA programs and provides partial funding for the National CASA Association.

13. How many CASA Programs are there nationally?: There are now 1,018 CASA programs operating across the country, including the District of Columbia and the U.S. Virgin Islands.

14. How effective are CASA Programs?: The US Department of Justice Office of the Inspector General indicates that once a CASA volunteer is assigned, approximately 95% of children do not languish in long-term foster care and 90% of children do not reenter the child welfare system. Cases assigned to a CASA volunteer tend to involve the most serious cases of maltreatment, in which the children were more at risk. Furthermore, when a CASA volunteer was involved, both children and their parents were ordered by the courts to receive more services.

15. How much time does a case require?: Each case is different. A CASA volunteer initially spends about 10-15 hours per month doing research and conducting interviews prior to the first court appearance. More complicated cases require more time. Once acclimated to their particular case, less time is required to maintain contacts and attend court hearings.

16. How long does a CASA volunteer remain involved with a case?: The volunteer continues until permanency is achieved. This is a primary benefit to the child because the CASA remains the consistent figure throughout the life of the case and provides continuity for the child.

17. Are there any other agencies or groups which provide the same service?: No. There are other child advocacy organizations, but CASA is the only program through which volunteers are appointed by a judge to represent a child's best interest in court.

18. What is the role of the National CASA Association?: The National CASA Association is a non-profit organization that represents and serves the local CASA programs. It provides training, technical assistance, research, news, and public awareness services to its members.

19. How is the program regarded locally?: "CASA volunteers serve as the eyes and ears of the Court. They are to be commended for their interest and dedication in advocating for children. Protecting the best interest of the child is the overriding concern of every CASA volunteer." (Hon. Peter J. Nemeth, Judge, St. Joseph Probate Court) "The CASAs services are very much needed for the welfare of these children. Thank you for your dedication to these children. I can certainly understand why you want the CASA back in St. Joseph County to be reassigned to another family. She has done an outstanding job and certainly has the children’s interest at heart." (Hon. Michael D. Cook, Former Judge, Marshall Circuit Court) Local Facts: During 2020, 895 children were served by 157 volunteers who contributed tens of thousands of hours. Locally, the CASA Program of St. Joseph County is administered by the St. Joseph Probate Court.

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Drainage Board

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1. Can I fill in the ditch?: In order to do any work on a regulated ditch, you need to have the approval of the Drainage Board
Drainage Board

2. Can I control the ditch vegetation and keep my ditch bank mowed myself?: Yes, as long as the material removed is not left in the ditch to cause a blockage.

3. Can I build sheds, playground equipment etc., in the right-of-way?: No permanent structure shall be built within the right-of-way.

4. Can I dam up or block water that flows onto my property?: If it is in a drainage way (ditch, swale, etc.) you may not block the flow. If it is sheet flow runoff (a wide path of water), you may do on your property whatever you want to do and if you create a problem for your neighbor it is your neighbor’s problem to deal with. In Indiana this is known as the “Common Enemy Drainage Law”.

5. Can I put a culvert in the ditch to cross over?: Yes, with the permission of the Drainage Board. The County Surveyor will determine the culvert size and length. Once installed the property owner will be responsible for any maintenance on the culvert.

6. Can I put a fence in the Regulated Drain easement?: In order to do any work on a regulated ditch, you need to have the approval of the Drainage Board

7. Can I put my water from my private tile into the regulated drain?: You need to notify the County Surveyor of your intent and then we will make a determination if the regulated drain can accept your water.

8. Do my drainage assessments pay for the salaries of the County Surveyor’s office or the Drainage Board?: No. Those salaries are paid out of the property taxes that you pay.

9. Does the drainage assessment go to the general fund?: No. Assessments go to a separate account for each regulated drain.

10. How can I get a hole fixed in a regulated tile drain?: You can call or come into the County Surveyor’s office and fill out a drainage investigation form. An investigation will be made and the tile will be fixed if necessary. You can also call the Drainage Board at 574-235-7800.

11. What determines whether a drain is regulated or private?: Regulated drains were established by the Courts or County Commissioners prior to 1966 and by the Drainage Board since that date.

12. What is a regulated drain?: A regulated drain is an open ditch, drain tile, or a combination of both under the jurisdiction of the Drainage Board.

13. When does a subdivision storm drain become a regulated drain?: Since 1976, in St. Joseph County all subdivisions of three lots or more are required to petition to become an Urban Drain under the jurisdiction of the Drainage Board.

14. Who determines who pays the drainage assessment and how much they pay?: Drainage assessment rates are determined by the Drainage Board at a public hearing. Each person affected is sent a notice of the hearing. The Drainage Board sets the rates based upon the estimated yearly maintenance of the drain prepared by the County Surveyor.

15. Who is responsible to repair a tile drain or an open ditch if it is not a regulated drain?: You and your neighbors are responsible for the repair. You can request the Drainage Board to look at it and determine what the problem is. You need to fill out an application in the County Surveyor’s office. There is a fee attached with the application to cover any expenses involved.

16. Who should I contact for a permit to work on a tile or open drain?: Contact the County Surveyor’s office at 574-235-7800.

17. Why do I pay an assessment and how is the money spent?: All property owners residing in a drain watershed, even if the drain does not physically run on or near your property, are required to pay an assessment to maintain the drains in that watershed and is a benefit for drainage.

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DRCB

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1. Do I need an attorney to receive services at DRCB?: DRCB recommends that you seek legal counsel, but legal counsel is not required for you to receive services.

2. Can DRCB assist me in filling out my legal forms?: DRCB cannot assist in providing any legal advice, but DRCB can provide information on legal services and resources.

3. Can I bring my children to my DRCB appointments?: Children are not allowed to be present during parent interviews. Parents must bring an adult to provide continual supervision for children that are brought to the DRCB office.

4. Can my appointment be arranged around my work schedule?: All appointments must be scheduled on Mondays through Fridays between the hours of 8:00 a.m. and 3:00 p.m.

5. I have experienced domestic violence in my home, can the DRCB help?: DRCB recommends that you first contact the Family Justice Center. The contact and program information can be found on the Family and Justice Center website.

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DuComb Center- Community Transition

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1. Is CTP the same in each county?: Specific rules are established by each county based on its available programs and the individual needs of offenders. Levels of supervision are determined at the local level and may include (but are not limited to) work release or home detention/electronic monitoring.

2. How much does CTP cost an offender?: While IDOC reimburses the county $25 per day for each individual supervised, additional fees may be charged to the offender while on CTP. It is at the discretion of the local agency’s Advisory Board to charge additional fees to the offender participating in the program.

3. How do offenders sign up for CTP?: Offenders do not sign up for CTP. Each eligible offender is automatically identified as eligible no more than 60 and no less than 45 days prior to that offender's CTP Commencement Date.

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DuComb Center- Home Detention

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1. Does the client need to own the house where they will serve Home Detention time?: No, the client may live with family or friends or they can rent a house or apartment. However there is an approval process that must be completed prior to the move in date.

2. Does everyone qualify for home detention?: No, the clients can earn the opportunity for home detention through positive program participation. The court can place a client on home detention by court order.

3. Can I move to a new house while on home detention?: Yes, the clients can be authorized to change addresses. However, there is an approval process that must be followed prior to moving.

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DuComb Center- Work Release

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1. What can I drop off for a loved one in the work release facility?: There is an established property list that your loved one was given during their orientation. This list shows all approved property including approved amounts. Property may be dropped off at the facility on Tuesdays and every other Saturday between 9:00am and 1200 noon. Please contact the facility prior to drop off.

2. Can clients have cash on them or is there a way to put money on their account?

Clients are allowed to have $25 cash on their person within the facility.

Family and friends may drop off $25 cash for clients on Tuesdays and every other Saturday:

9:00am to 12:00pm

SJCCC does not manage savings accounts for clients.

3. Can clients drive their own vehicle to and from the facility?: Clients are allowed to have vehicles at the facility. All vehicles must be legally owned by the client, have proper license plates and must be insured.

4. What is the average length of stay for clients?: The average length of stay for work release clients is between 9 and 12 months.

5. Does the facility house men and women?: DuComb Center can house 88 male clients and 20 female clients.

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Economic Development

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1. What is the County's role in economic development?: The County’s economic development staff helps to set the growth and development plan for the Department of Infrastructure, Planning & Growth team and serves as a liaison to coordinate development opportunities with our local cities and towns, the South Bend Regional Chamber, the South Bend-Elkhart Partnership, the State of Indiana’s Economic Development Corporation as well as the private development community and existing, local businesses to help facilitate growth and development within the four corners of the County. Staff works with the development community to help navigate internal and external processes to help advance projects and match incentives, when needed, to help projects to completion. Staff works with local businesses that are seeking to expand or relocate within the County and aids and coordinates to help these businesses grow. Staff also works proactively with State and Federal partners to find resources that can be used locally to leverage development or infrastructure projects.

2. How does the County interact with economic development organizations (South Bend Regional Chamber, South Bend Elkhart Regional Partnership, Indiana Economic Development Corporation): The Division of Economic Development staff works with our regional economic development partners to promote our region to the local, regional, national, and international development community and to help prospects navigate local and regional development rules to complete their projects. Our team’s goal is to take St. Joseph County to the world and to bring the world to St. Joseph County!

3. How does the County interact with other local government economic development entities (City of South Bend, City of Mishawaka, Towns): The Division of Economic Development staff aides and assists the Towns by serving as supplemental staff to the local government units as they prepare economic development plans, assist with business retention and expansion projects and coordinates as needed when prospects are interested in developing within their Town limits. Staff also works with the development offices in the cities of Mishawaka and South Bend on an as-needed basis.

4. What is Tax Increment Financing (TIF)?: Tax Increment Financing, or TIF, is a financial tool that collects new property tax increment generated by new development within a legally defined area. The collected increment helps to pay for infrastructure improvements (streets, sewers, parking lots) in the area near a new development and for targeted property acquisition to support redevelopment purposes. A TIF district sits within an Economic Development Area (EDA) which is a legally defined area managed by the local Redevelopment Commission. Further information about the St. Joseph County Redevelopment Commission or the Commission’s four economic development areas can be found in this section of the website.

5. What is an Economic Development Area? How does this relate to TIF?: An economic development area (EDA) is a legally defined geography that is established to facilitate economic development or redevelopment. An EDA is managed by the local redevelopment commission. Presently, the St. Joseph County Redevelopment Commission manages four (4) EDA’s and is considering the designation of two additional EDAs.

6. What is a tax abatement/tax phase in?

In Indiana, tax abatement is technically defined within state law as an economic revitalization area (ERA) deduction. The process begins by designating a certain piece of real estate as an ERA. Subsequent investment on that property, within state guidelines, is then eligible for tax abatement. Two types of investments can receive tax abatement - real estate and personal property improvements.

Regarding real property, the purchase of land does not qualify for a deduction; only a structure or building. Abatement is only for the increase in assessed value which means it cannot be applied to the value of existing structures. Activities eligible for abatement include the construction of new structures, additions to existing structures, and the remodel or repair of a structure that results in an increase in assessed value. Deductions for real property can be approved for a period up to ten years, during which, new taxes are phased in, hence the term tax phase-in.

Personal property abatements are for equipment or machinery used for the production, manufacturing, fabrication, assembly, or processing of other personal property. In addition, equipment used for research and development, information technology systems and on-site logistical equipment are eligible for abatement. Used equipment can qualify for abatement if not previously used and taxed in Indiana. Like the real property abatement, deductions for personal property can be granted for a period up to five years with additional years of abatement based upon the size of the project.

7. How do I apply for a tax abatement?: The tax abatement program is managed by the St. Joseph County Council. The Division of Economic Development plays a support role to the Council and works with the prospects and assists them through the various interviews and meetings required for approval. Tax abatement information can be found at: https://www.sjcindiana.com/taxabatement.

8. What is eminent domain? Would the County ever use eminent domain to acquire property?

Eminent domain refers to the power of the government to take private property and convert it into public use, following the payment of just compensation. The Fifth Amendment provides that the government may only exercise this power if they provide just compensation to the property owners. Private property is taken through condemnation proceedings, in which owners can challenge the legality of the seizure and settle the matter of fair market value used for compensation. The most straightforward examples of condemnation involve land and buildings seized to make way for a public project.

The County and the Redevelopment Commission are both granted the right to use condemnation through State law to further public projects. The County has used condemnation in the past to acquire land for roadway, infrastructure, and drainage projects.

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Emergency Rental Assistance Program

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1. When can I apply?: Partner Agencies will begin accepting applications March 17th, 2021.

2. Where do I apply?: Interested households should go to SJCIndiana.com/ERA to locate partner agencies accepting applications for rental and utilities assistance.

3. What assistance is available?: Assistance is available to renters for rent, utilities, home energy, and internet expenses. Utilities include gas, electric, water, sewer, and trash. Home energy expenses include fuel oil propane, firewood, or coal.

4. How many months of assistance is available?: Twelve months of assistance is available to each qualifying household. This includes past due rent, utilities, home energy, internet expenses, and forward-facing rent.

5. If a renter household received LIHEAP can they receive utility assistance from ERA?: Yes. A renter household may have received LIHEAP during the 2020-2021 program year and still be eligible to receive assistance through the ERA program in 2021.

6. If someone already received other rental assistance through another program, could they receive assistance from ERA?: Yes. If a qualifying household received assistance from either RAF or ESG the household may be eligible to receive ERA assistance. The assistance provided ERA cannot duplicate the months of assistance provided by the prior program. If a household received rental assistance in November, December, January, and February they may receive ERA assistance beginning in March.

7. If a renter household receives federal rental assistance (Housing Choice Vouchers (HCV) program, Project-Based Section 8, or Public Housing) can they receive assistance from ERA?: Yes. A household may receive ERA assistance for the tenant’s portion of rent, however, ERA may not duplicate the rental assistance/subsidy that the household receives. The household may also be eligible for utility/home energy and internet assistance.

8. How much rental assistance should I expect?

The amount of rental assistance is based on the size of the apartment. Below are the maximum rental benefit amounts:

Number of Bedrooms	Allowable Monthly Rent
Efficiency	$616.00
One-Bedroom	$706.00
Two-Bedroom	$851.00
Three-Bedroom	$1,100.00
Four-Bedroom	$1,154.00

9. What if the tenant does not want to participate?: At this juncture, the application process will not proceed.

10. Will assistance payments be taxed for Tenants?: Tenants will not be taxed for ERA assistance payments.

11. What is the income limit?

Income Regulation for Emergency Rental Assistance Program
St. Joseph County, Indiana

Persons	80% (Moderate)

1	39,700
2	45,350
3	51,000
4	56,650
5	61,200
6	65,750
7	70,250
8	74,800

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Emergency Rental Assistance Program for Landlords

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1. What if I do not want to participate as a Landlord?: If outreach attempts have been unsuccessful or the landlord provides written correspondence they do not want to participate, the payment will issue to the tenant as a two-party signature. One signature being the tenant and one signature being the landlord.

2. Will assistance payments be taxed for Landlords?: Landlords should review the regulations and guidance with their accountants. Until further guidance is established by Treasury, it is assumed that Landlords will treat ERA assistance payments as rental income, however this is an issue that we are unable to give an opinion on.

3. What if the tenant does not want to participate?: At this juncture, the application process will not proceed.

4. What if my tenant has received payments from other rental assistance programs?: The ERA program can still help eligible tenants, even if they have received other assistance. The program does not allow for duplication of services, however, if a previous rental assistance program left a portion of tenant-owed arrears, those amounts can be included in this assistance. The number of months assistance will count towards the maximum allowed and arrears are paid before considering future payments.

5. If I accept ERA assistance payments, am I required to sign an non-eviction clause?

Yes, as the Treasury requires in FAQ 32. Landlords are required to sign a non-eviction clause, however the clause is restricted to rent related eviction. The language is placed in the Landlord Attestation.

It reads " A tenant receiving ERA assistance for prospective rental payments will not be subject to eviction proceedings for nonpayment during the period by the assistance."

6. If I accept ERA assistance payments, am I required to sign an addendum to the lease?: No, you are not required to sign an addendum to the lease.

7. Why are some of my properties taking longer to process than others?

We are required by the Treasury to use a priority system for processing applications.

Those applications that have:

Evictions
Unemployment
Income lower than %50 of HUD

will be processed more quickly than others.

In addition, the processing times vary depending on the document collection from all parties.

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GIS

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1. How do I get an address corrected?

For unincorporated St. Joseph County Addresses, E-mail (jmcnamara@sjcindiana.com) the County Surveyor.
For City of South Bend, call 574.233.0311.
For City of Mishawka, E-mail tryan@mishawaka.in.gov
For Towns in St. Joseph County, E-mail the Town Clerks:
- Lakeville: townclerk@townoflakeville.org
- New Carlisle: s.moffitt@townofnewcarlisle.com
- North Liberty: nlclerk@yahoo.com
- Osceola: dthornburg@osceola.in.gov
- Roseland: rackerson@townofroseland.us
- Walkerton: terri@walkerton.org
Enter Address Change, Address Update, or Address Creation in the email subject line.
The Property Address Assigners will generate or verify the address and then email the SJC Staff, SJC GIS and Assessors Office.
The SJC GIS will then add or update the address in the geodatabase.

2. How do I know when the parcel layer has been updated?

GIS parcels are updated every 2 weeks.
Select the date updated field in the parcel attribute layer to see date of update in the GIS attribute field or in the corresponding excel sheet.

3. How do I request mapping services, for projects?

There are 2 options:

Option 1: Navigate to our GIS HUB and scroll down to the Data Portal section. Chose the coordinating tab and follow instructions for downloading.

This option is for those that just need the line work (no data included).

Option 2: Navigate to Online GIS Data Request Form and fill out the form with requested information to obtain mapping services.

This option is for those that need line work and the data fields (if for entire county a fee of $200 and a signed Provisional Data Usage Agreement is required before layer is delivered).

4. How do I request large prints?: Fill out form with requested information to obtain printed map Online Mapping Requests.

5. Who do I call about the MACOG Regional GIS Website?

The Regional GIS website it maintained by MACOG (Michiana Area Council of Government).

If you have questions pertaining to this website please contact them directly via phone (574) 287-1829

or email macogdir@macog.com.

If you have questions about the St. Joseph County data layers within this site please contact a

SJC GIS Staff member. John Carlson - 574.245.6583 or Beverly Kingston - 574.406.6851

6. Where can I find a St. Joseph County Base map?

You can find different Base maps of St. Joseph County on the county GIS-County Mapping main website page.

Base maps for the county can also be found on the county GIS HUB. Once there scroll down to the Download Maps section.

7. Where can I go to find Information about the County?

GIS HUB

In 2015, the Department of Infrastructure, Planning and Growth GIS staff created the St. Joseph County GIS Quick Access maps.

These maps are designed to give you answers to basic county information quickly.

8. Who is my County Commissioner?

9. Who is my County Council Representative?

10. Am I located in a Flood Area?

For additional information please contact: FEMA Flood Map Service Center

11. What is my property Zoned?

For all zoning classifications for County addresses (five digit addresses), New Carlisle, Roseland, Osceola, Lakeville, and North Liberty: St. Joseph County Zoning Classifications

City of South Bend (2,3,4 digit addresses)

City of Mishawaka (2,3,4 digit addresses)

Town of Walkerton (2,3,4 digit addresses)

12. What Voting Precinct am I in?

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Health Department- Environmental

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1. Does the area for the septic system really need to be protected from construction traffic before constructing my house and after installation?: The soil is the system. As such, the area for the soil absorption field must be protected before and after installation. As stated in Indiana State Department of Health Rule 410 IAC 6-8.3, “No construction on the residential sewage disposal system may take place if the residential sewage disposal system site is disturbed or altered after the on-site evaluation by the addition of fill material, (other than construction necessary for the residential sewage disposal system) or by cutting, scraping, compaction, or the removal of soil, until a new evaluation has been conducted and a modified permit has been issued.” According to the rule, all Indiana septic systems must discharge into the soil. For soils to be suitable for a septic system absorption field, they must not be compacted or have fill. Compaction reduces the ability of a soil to disperse and treat wastewater effluent and can lead to system failure. Septic systems cannot be placed in fill due to the inability to predict permeability from the disruption of structure and the variability of the soil. The more natural and undisturbed the soil on your lot, the better your septic system is likely to perform. Do not put any structure on top of or immediately down slope of the soil absorption field. This office recommends a set-aside area for another soil absorption field in the event of system failure or future additions to the home.

2. What can I plant on or near the septic system?

Establishing a vegetative cover, such as native grasses, is beneficial to the proper function of your septic system and critical for mound systems. Plants with good root systems can stabilize the soil to prevent erosion, loosen the soil to allow air movement, and even draw water. While trees and some shrubs can remove a significant amount of water from the area, their roots can occlude sewer lines, damage septic tanks, and invade distribution lines. Aggressive water-loving trees such as poplar, willow and maple should be avoided near the soil absorption field. Most trees root systems are about the same size as the leaf canopy at maturity. A good rule of thumb is to plant trees at least this distance away. Even if you plant non-aggressive types, the potential for damage to the system exists. Before planting trees or shrubs, consult with a tree nursery professional or Purdue Cooperative Extension agent.

3. What does a typical septic system look like, and how long does it last?: Septic systems in Indiana may function for 20 years or more. The Department of Health's responsibility is to make sure the system is properly sited, designed, and installed, but the homeowner is responsible for the use and maintenance. If the system is not maintained, the system will fail prematurely. For more information, you can contact the Department of Health at 574-235-9721.

4. Do those septic tank additives work?

This is a much debated question. According to information from the Indiana State Department of Health and the Environmental Protection Agency:

 There are well over 1000 different septic tank additives on the market, but there is no standard for testing them.

 There is no evidence proving that a septic tank that is designed, operated, and maintained properly needs an additive to work effectively.

 There is no product available that will allow a homeowner to escape regular pumping of the septic tank.

 Some additives may actually harm your septic tank and/or absorption field.

 There are products that can cause groundwater contamination.

5. How often should my tank be pumped, and what about effluent filters?: As a rule, tanks should be checked for solids buildup every year and pumped every three to five years, more often if you have a garbage disposal which can increase solids buildup by 50%. In practice, however, how often solids should be removed depends on the lifestyle of the family using the system and the size of the tank. If you wait until wastewater begins to back up into your home, solids have already started over-flowing from the septic tank and into your absorption field. This can cause some very expensive damage to the soil absorption system. When choosing a company to remove solids from your tank, ask if they thoroughly clean the tank and remove all solids. It is not very useful to just pump the liquids without removing the solids. To effectively clean the tank, the removed liquids should be flushed back into the tank to thoroughly agitate and remove settled solids. In addition, the baffles on the tank should be checked to make sure they are functional and the tank’s effluent filter (if installed) should be cleaned. A riser installed on your septic tank makes solids removal easier, and septic tank maintenance companies may charge less if the tank is easy to access. If your tank has an effluent filter installed, it can be inspected and cleaned through the riser. A properly functioning tank effluent filter protects the soil absorption field much more effectively than a baffle. If your tank does not currently have one, consider installing one the next time you have your tank cleaned. Note: a septic permit is required for any alteration or repair to the system. If you have questions about what is required, contact the Department of Health.

6. What steps can I take to reduce water use in my home and around my property, and why is it important?

There are many things you can do to reduce water use throughout your home without reducing your quality of life. Generally, don’t let the water run and fix leaky faucets. The more water and waste down the drain, the less time there is for settling of solids in your septic tank and the more effluent the absorption field must treat. Either of these can cause a system to fail prematurely, but together you have a recipe for failure. If your home has a septic system, you should be doing most of these even if you system is functioning normally.

Kitchen:

 Wash only full loads of dishes in the dishwasher. However, wash them by hand during problem times.

 If you rinse your dishes before putting them in the dishwasher, fill your sink instead of letting the water run. You can do a quick rinse with clean water when finished.

 Fill a bowl with water to wash vegetables, and do a clean-water rinse when finished.

 Fill a jug with water for the refrigerator rather than letting the water run until it is cold each time you get a glass of water.

Bathroom:

 Do not let the water run while brushing your teeth or shaving.

 Secure the tub stopper, then take your shower. You’ll be surprised to see how much water you use. Take a bath or a shorter shower.

 Install a new low-flush toilet.

 Install a low output shower head, preferably with a shut-off option.

 Never install a multiple head shower.

Laundry:

 Wash only full loads of clothes.

 Replace your old washing machine with a water-saving model.

Outside:

 Don’t water the septic system.

 A sprinkler system should never be installed over the septic system.

 Only water the lawn around the septic system when it NEEDS it. Most of the year, a sprinkler system set on a timer will over-water the lawn.

 Direct sump pump lines and downspouts away from the septic system and never connect these or other clean water drains into the homes plumbing.

7. How can I get information about my septic system?

The Department of Health has records of septic permits starting in 1970. Some of the information is incomplete, but a search can be made. A completed Schematic Request must be submitted to the office, but you can call ahead with as much of the following information as possible to see if we have the record:

 Name of original applicant

 Year the home was built

 Address of home

 Subdivision and lot number

8. What signs tell me my septic system may be headed for replacement?: You may sometimes hear gurgling in your drains, see bubbling in the toilet, or an occasional damp/wet spot in the yard, or after a large rain the plumbing seems… slow. These are all signs that your system may be “ailing” and headed for replacement. It is possible there may be a simpler solution, such as obstruction or your tank may need pumped. However, if the symptoms return after the tank is pumped, your system is headed for failure. You won’t know until it is evaluated. It will not go away by ignoring it! If you have an “ailing” septic system that is limping along, DON’T WAIT until it is a full blown FAILURE to start the process. The symptoms will get worse! If you complete as much of this process as possible, you can plan. Remember, once the “ailing” goes to “failing,” it disrupts the whole household.

9. What do I do if my system goes into failure?: If you have a septic system problem, you should immediately contact the Department of Health and review all the information available in this website, including: procedures, soil scientists, registered septic installers, schematic request, etc. Reduce water usage in your home, check the septic tank for accumulation of solids, and have it pumped as necessary to keep sewage from surfacing on the ground.

10. My system has worked for many years. Why can’t I just replace it with what I have?: Septic systems are now designed specifically for the site based upon daily design flow, soil borings, and an on-site study of the property. The reason your replacement system must now have a bigger absorption field, a system with a dose tank and pump, a larger septic tank, or a mound system is because that is what the soil and conditions on your property qualify for. Most likely, if the existing system has been in use for many years, it was not designed; it was just the standard version of septic systems at the time of installation. Furthermore, due to lack of space, water wells, the addition of fill, compaction, and landscaping, soil and site conditions are different than when the property was developed. If you have questions about system sizing or type, contact an environmental health specialist at 235-9721 for further explanation.

11. Can I put in my own septic system? I ran a backhoe once and my buddy has one he says I can use.

Because of past negative experiences, both for us and the unfortunate homeowners, we recommend that you leave septic system design and installation to the professionals. The Department of Health maintains a list of registered septic installers for you to choose from. However, if you want to pursue your own installation, please be aware of the following:

 The septic application and associated paperwork, while as straightforward as possible, will not be familiar to you, and incorrect submittal of paperwork often delays permit approval.

 The Department of Health cannot design the system for you. Rule 410 IAC 6-8.3, Residential Sewage Disposal Systems, and County Code 51, will be provided to you for standards of installation and design.

 You must submit plans with detail and accuracy showing how you are going to meet minimum specifications.

 A homeowner design is seldom of sufficient clarity, accuracy, and completeness to receive approval on the first submission.

 A pre-construction conference is required prior to installation of the system.

 Many times, space is limited for system repair, and an installation mistake could damage the site beyond use.

 You must do the work yourself.

 The Department of Health will inspect your system and require corrections if it is not installed correctly.

12. How do I properly abandon my septic tank or system?

An onsite septic system or any component thereof must be properly abandoned or removed when the useful life of the system or component has been exceeded or when it is to be abandoned. The property owner is responsible that it is done in compliance with the following:

When a septic system or any component thereof must be abandoned or removed, it shall be completed in a safe and sanitary manner.
Evidence of the proper disposal of waste materials shall be available upon request.
Septic tanks, dose tanks, and dry wells shall be abandoned according to the following requirements:
- The power shall be disconnected at the source from all electrical controls, and all controls and panels shall be removed. All electrical lines (including service lines) shall be removed that will not be used for other purposes.
- All tanks shall be pumped and cleaned by a person licensed by the Indiana Department of Environmental Management.
- Tanks shall be removed, or the lids shall be collapsed into the tanks.
- Dry wells and tanks to be left in place shall be completely filled with debris-free sand or other granular material, concrete, or soil in a manner to prevent settling.
- The area shall be properly graded so that water does not pond over the area, and a vegetative cover shall be established.
Absorption fields shall be abandoned according to the following requirements:
- The components of the absorption field may be left intact.
- If effluent has discharged to the surface, the area shall be covered with hydrated lime followed by topsoil. A vegetative cover shall be established.
If components of the absorption field are to be removed:
- Sufficient time shall be allowed after the system is taken out of service and the tanks are pumped to make sure the entire absorption field is completely dry.
- Distribution boxes must be pumped and cleaned by a person licensed by the Indiana Department of Environmental Management.
- The distribution network, aggregate and sand (if any) shall be removed from the site and taken to a licensed landfill for proper disposal.
- The site shall be graded so that it does not pond water, and vegetative cover should be established.

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Historic Preservation Commission

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1. What are Historic Preservation Commission office hours?: Monday - Friday 8:00 am - 5 pm Office hours are subject to off site field work. Please call ahead to schedule appointment 574/235.9371

2. Where is Historic Preservation Commission located?: Office Location: County City Building, 227 W Jefferson, Suite 1400 S, South Bend, IN 46601

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Human Resources

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1. What are the hours for Human Resource Department?: The Human Resource Department hours are 8:00 a.m. – 4:30 p.m. Monday through Friday.

2. How do I check on my application?: Each department is responsible for their own hiring. Once your application is submitted online it is forwarded to the department responsible for hiring. That department will be responsible for completing the review, interview, and hiring processes.

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Jury Duty

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1. How is a questionnaire received, and how do I complete it?

You will receive a bright pink postcard in the mail entitled Official Juror Notification (see sample below). Once you receive this postcard, you should follow the directions outlining how to complete the questionnaire. There are three ways to complete this questionnaire:

1. LOG ON TO: http://www.sjcjury.com and follow the instructions to enter your Juror ID Number.

2. TEXT: juryduty@sjcindiana.com from your mobile device and text your juror ID Number. (Text response time varies by cell phone carrier.)

3. CALL: The automated phone system at (574) 413-6349 and enter your Juror ID Number using a touch tone phone.

PLEASE NOTE: Your Juror ID Number and your Electronic Signature Number will be listed on the bright pink postcard you receive in the mail. These are needed to log on, text, or call the jury system.

SAMPLE POSTCARD:

Postcard

2. How will I receive notice that I have to report for jury duty?: You will receive a paper summons in the mail that will include all of your reporting instructions. You can also opt in to receive text and/or email notifications that pertain to your potential jury service. PLEASE NOTE- electronic devices are not permitted in any of the St. Joseph County courthouses.

3. Am I paid for being a juror?: Individuals who report for jury duty are paid $15 a day plus mileage based on the farthest point in your zip code. For actually serving on a jury, jurors are paid $40 a day plus mileage.
Checks are mailed by the County Auditor's Office and can take 6-8 weeks to arrive. If you fail to receive a check, please contact the bailiff for the judge in whose court you served.

4. Are electronic devices permitted in the courthouses?: No. Cell phones, cameras, personal digital assistants (PDAs), electronic books, beepers, and any devices that are capable of audio and/or visual recording are not permitted in the courthouses within St. Joseph County. For a complete list of prohibited items please see the Local Rules for St. Joseph County, Indiana.

5. Do you pay for parking?: At this time, parking costs are the juror’s responsibility. If you are required to report for jury duty, you will be paid a minimum of $15 plus mileage. This will cover any parking fees you incur. Use this website to plan your parking arrangements before you report for jury duty. DO NOT park in a two-hour parking zone downtown. You will be ticketed or towed. Most surface parking lots in downtown South Bend are private property and not available for public parking.

6. Who qualifies to serve as a juror?

The court shall determine if the prospective jurors are qualified to serve, or, if disabled but otherwise qualified, could serve with reasonable accommodation. In order to serve as a juror, a person shall state under oath or affirmation that he or she is:

(a) a citizen of the United States;

(b) at least eighteen (18) years of age;

(d) able to read, speak, and understand, the English language;

(e) not suffering from a physical or mental disability that prevents him or her from rendering satisfactory jury service;

(f) not under a guardianship appointment because of mental incapacity;

(g) not a person who has had rights to vote revoked by reason of a felony conviction and whose rights to vote have not been restored; and

(h) not a law enforcement officer, if the trial is for a criminal case.

7. What if I have a hardship on the date I am summoned?: Requesting a deferral may help you if you have a conflict or a hardship on the date you have been asked to appear. You may request a one-time postponement of jury service or a longer deferral, if appropriate. For more information, please visit the iJuror website. For more information using the telephone, contact the Jury Administration Office at 574-235-9506.

8. Who is exempt from jury service?: A person may claim exemption from jury service only if the person (1) has completed a term of jury service in the twenty-four (24) months preceding the date of the person's summons, or (2) is exempt from jury service pursuant to an exemption expressly provided by statute (such as age or county of residence).

9. Who can authorize a deferral of jury service?: The judge or judge's representative may authorize deferral of jury service for up to one (1) year upon a showing of hardship, extreme inconvenience, or necessity.

10. Why are some people summoned several times and others are never chosen?: Because of the random selection process, some names are selected every year or so, and some never are. For more information, contact the Jury Administration Office at 574-235-9506.

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Parks & Recreation

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1. What are your office hours and where are you located?: Administrative Office Hours: Mon-Fri 8am - 12pm, 1:00pm - 4:30pm. The office is located at St. Patrick’s County Park
50651 Laurel Road
South Bend, IN 46637.
www.sjcparks.org

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Planning and Zoning

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1. Where do I go for zoning information?

Where do I go for zoning information and help for property in the St. Joseph County (unincorporated) or the Towns of Lakeville, New Carlisle, North Liberty, Osceola, and Roseland?

Properties with five digits are in St Joseph County (unincorporated). Properties with less than five digits and addresses in Lakeville, New Carlisle, North Liberty, Osceola, and Roseland are in their respective towns. St Joseph County (unincorporated) and these towns are served by the Area Plan Commission, the Area Board of Zoning Appeals, and the Department of Infrastructure, Planning, and Growth Division of Planning and Zoning staff. Webpages and links on this website can help you with any planning and zoning related issue in these areas. You can also contact our staff by sending an email to planning@sjcindiana.com or calling 574-235-7800.

Additionally, each town has their own zoning administrator who handles zoning code enforcement and related issues. Unincorporated County properties have their zoning code enforcement handled by County Planning & Zoning staff. The Executive Director of the Area Plan Commission is also the County Zoning Administrator, per County Zoning Ordinance.

Where do I go for zoning information and help for property in the City of South Bend?

South Bend addressed properties with less than five digits are usually in the City of South Bend. Planning and zoning for property in the City of South Bend is handled by the City’s Department of Community Investment. Please see southbendin.gov/zoning, or email zoning@southbendin.gov, or call 574-245-6022.

Where do I go for zoning information and help for property in the City of Mishawaka?

Mishawaka addressed properties with less than five digits are usually in the City of Mishawaka. Planning and zoning for property in the City of Mishawaka is handled by the City’s Department of Planning and Development. Please see mishawaka.in.gov/planningdevelopment, or email planning@mishawaka.in.gov, or call 574-258-1625.

Where do I go for zoning information and help for property in the Town of Walkerton?

Walkerton addressed properties with less than five digits are in the Town of Walkerton. Planning and zoning for property in the Town of Walkerton is handled through their Building Commissioner. Please see walkerton.org, or email building@walkerton.org, or call 574-910-0820.

Where do I go for zoning information and help for property in the Town of Indian Village?

The Town of Indian Village contact information is listed in our directory. They can help you with and planning and zoning issues you may have in their Town.

2. How can I get zoning information on a parcel of land?

There are two online Geographic Information Systems (GIS) mapping apps available to lookup property and zoning information:

maps.macog.com – The MACOG mapping app is probably the most well known and well used of these two options. (You need click the “St. Joseph Planning” box in the layers list to see zoning districts.)

stjocogis.maps.arcgis.com – This ArcGIS Zoning Map app has the zoning map layer already active. If you are looking for what a parcel of property is zoned you can use this one. (You will need to check the “PARCEL” box in the “Layers” tab when you are zoomed in closer to see property lines and click on parcels for more information.)

You can also contact our staff by sending an email to planning@sjcindiana.com or calling 574-235-7800.

3. What uses are permitted in my zoning district?

Zoning ordinances list permitted uses for each zoning district. In addition to the primary uses listed, each zoning district also has a list of uses permitted with a special use permit (see below for more information on this). Zoning ordinances are available online.

You can also contact our staff by sending an email to planning@sjcindiana.com or calling 574-235-7800.

4. I received a Notice of Public Hearing in the mail. What's going on?

Rezonings, development standard variances, special exceptions/special uses require a public hearing in front of a decision-making body, such as the Area Plan Commission and the Area Board of Zoning Appeals. Property owners adjoining or near the subject property receive notice of that public hearing so that they can have their voice(s) heard in favor of or opposition to the issue at hand. The meeting agenda with application and staff report are available ten calendar days before the public hearing, go to our agendas page.

If you have any questions on that matter you are encouraged to contact us prior to the hearing (planning@sjcindiana.com or 574-235-7800).

If you have comments in favor or opposition to this matter you are encouraged to make them in writing via mail (227 W. Jefferson Blvd, County City Bldg., 11th Fl., South Bend, IN 46601) or email (planning@sjcindiana.com), and to attend the public hearing itself.

5. I saw a yellow “Zoning Hearing” sign. What’s going on?

The Area Plan Commission has a policy of placing “Zoning Hearing” signs at properties scheduled for a rezoning public hearing ten calendar days before hand. The meeting agenda with application and staff report are also available ten calendar days before the public hearing, go to our agendas page.

If you have any questions on that matter you are encouraged to contact us prior to the hearing (planning@sjcindiana.com or 574-235-7800).

6. What are the fencing regulations?

Do I need a building permit to install a fence?

Building permits are required for fence installation in unincorporated St. Joseph County. All fences must meet the location and height development standards in the zoning ordinance. The standards can be found in starting in the lower part of page 3 in this Zoning Ordinance chapter.

Where can fences be located/what is the setback?

Fences can be placed right at the property line. In other words, there is no setback for fences. Please note that the front property line is usually never at pavement, but rather at the edge of the County owned right-of-way which extends beyond the street surface (see "How can I determine where my property lines are located?" below).

What is the maximum height for a fence?

The maximum height of a fence depends on the type of fence and its location on the lot. There are additional regulations for corner lots.

For fences where greater than 70% of the fence is open, such as a chain-link fence, the maximum permitted height is 8’- however, if the fence is placed along the front property line or along the side property line within the front building setback (typically 35’ from the front property line for residential lots), the fence shall not exceed 4’ in height.

For fences where less than or equal to 70% of the fence is open, such as solid privacy fences, the maximum permitted height is 6’-however, if the fence is placed along the front property line or along the side property line within the front setback (typically 35’ from the front property line for residential lots), the fence shall not exceed 3’ in height.

Corner Lots. On a corner lot containing greater than 9,000 square feet, both property lines along the street are considered front property lines when it comes to determining maximum fence height. For corner lots less than or equal to 9,000 square feet, one front property line, as determined by the Zoning Administrator, may be considered a side property line and therefore allow for a taller fence. For all corners lots, fences along the two property lines abutting the streets cannot exceed 3’ when they come within 10’ of the right-of-way of the perpendicular street. This area is known as the clear sight triangle, and nothing taller than 3’ may be erect there to protect driver visibility at intersections.

Does it matter which way a fence panel faces (i.e. can the posts/"ugly side" face outward)?

There are no development standards in St. Joseph County regulating which way a fence panel faces.

How can I determine where my property lines are located?

The only way to determine the precise location of a property line is to hire a land surveyor.

Aerials provided by Planning & Zoning staff or online GIS sources can only provide the approximate location of property lines, and may be several feet off.

Can I place a fence in an easement? How do I know if there is an easement on my property?

Easements, such as those reserved for drainage or utilities, are to remain free of structures, including fences. To determine if there is an easement on your lot, first contact the Division of Planning and Zoning. If the parcel was part of a subdivision recorded after 1964, Planning staff will be able to provide you with a subdivision plat which includes all easements in existence at the time of recording. If the parcel was not part of a subdivision, or was part of an earlier subdivision, staff will advise you to contact the County Recorder’s Office to determine whether any easements are present.

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Platroom Auditor

Show All Answers

1. Office Hours are?: We are open from 8:00am to 4:30pm Monday - Friday

2. Where are my lot lines located?: The lot lines on our web site are for taxing purposes only. You will need to hire a land surveyor to locate actual lot lines.

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Portage Manor

Show All Answers

1. What is Residential Health Care?

Residential Health Care is a level of services available for people who are capable of taking care of themselves, but who need assistance with medications and the support of a regular meal schedule.

Learn more by contacting San Juana Tijerina @ 574 272 9100 ext 111

visiting the Portage Manor page.

2. How can I live at Portage Manor?

To find out more about becoming a resident at Portage Manor, call the Admissions Coordinator, Monday through Friday at 574-272-9100 ext 111. We can schedule a tour for you.

You must fill out our admission packet. The admissions committee will review this packet, the financial records and medical records. If the application is accepted, an overnight visit will be authorized and arranged.

visit the Portage Manor page.

3. How much does Portage Manor cost?

Our private pay rate is $60.00 per day and financial assistance is available for those whose monthly income is less than $1501.06 and whose total assets are less than $1500.00. Indiana’s Assistance to residents in County determines these guidelines. You show proof of income and assets and we help you apply for assistance.

visiting the Living at Portage Manor page.

4. What if I do my own laundry and activities?

Washers and dryers are provided for those of you who do your own laundry. You may choose what you want to do each day. We have a wide variety of activities scheduled because we have people with so many different interest and abilities. We encourage everyone to do as much for him or her selves as possible.

visiting the Services Provided page.

5. What if I want to visit my friends and relatives?

Visitors are encouraged and welcomed from 9 a.m. to 9 p.m. each day. After a two-week orientation, residents may come and go as you wish. “Passes” from the nursing staff let us know when to expect you back and what medications you need to take with you.

Residents do not keep cars here, but the city bus (Transpo) comes by every half hour.

visit the Portage Manor page.

6. What kinds of services are at Portage Manor?

Portage Manor offers a variety of health, community, financial and personal care services. Our goal is help our residents grow through the variety of services we offer.

visiting our Services Provided page.

7. Who lives at Portage Manor?

A wide variety of people live here. St. Joseph County residents over age 65 find that Portage Manor is a supportive retirement home. People between 18 and 65 with a physical or mental disability also make their home with us.

visiting the Living at Portage Manor page.

8. What documents do I need for initial consideration to live at Portage Manor?

Photo Id

Birth Certificate

Social Security Card

Insurance card/ Medicaid card

TPQY/Award Letter/ income verification from Social Security Administration

Recent Psychiatric Comprehensive Evaluation

Most recent Progress Notes

History and Physical from Primary Care Provider

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Probate Court

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1. What happens if my child is arrested?

If your child is arrested the police will bring them to the Juvenile Rapid Evaluation Center (JREC) to see if they qualify for detention or not.

Once at the JREC an intake officer will assess your child based on the alleged offense, the child’s legal history, any aggravating factors, and any mitigating factors. A determination will be made if the juvenile should be detained, placed on an alternative to detention (ATD), or just released to a parent or guardian.

If the juvenile qualifies for detention, the juvenile will be taken into the detention center and processed. During the detention intake process, a detention officer will try to call you and inform you of your child’s whereabouts. Then you will be allowed to have a short phone call with your child. A probation officer will be assigned to your child’s case at the next business day, and will contact you as soon as they are able. You can call the main probation number, (574) 235-5400, during business hours 9 am to 5 pm, if you have immediate questions.

If your child is assessed and qualifies for an Alternative to Detention (ATD), an officer from JREC will try to contact you and inform you of your child’s location and the next steps. Juveniles that qualify for an ATD are released to their parent or guardian and the juvenile is placed on an alternative to detention which consists of some type of special release conditions that stay in place until the child comes before the court. These release conditions could consist of things like trust house arrest, no contact with victims, bans on visiting particular places, etc. A violation of these release conditions may result in the juvenile being placed in detention. Both the juvenile and parent or guardian will sign an Order to Appear Form. This form assigns the juvenile and parent a court date within 48 hours, excluding weekends and holidays. Failure to appear for this hearing may result in body attachments (warrants) being issued for the juvenile and parent or guardian.

If your juvenile is assessed and qualifies to be released, an officer from the JREC will try to contact you and inform you of your child’s location and the next steps. Juveniles that qualify for release are not placed on special release conditions, however, the juvenile and parent or guardian will need to sign a Promise to Appear. The Promise to Appear form is the agreement that the juvenile and parent or guardian will appear if ever summons by the court for this offense.

If you are called to the JREC to pick up your child, be sure to bring some type of photo identification.

2. What are juvenile probation's hours?

The juvenile probation department is open:

Department Hours

Monday - Wednesday	Thursday	Friday
9:00 am to 5:00 pm	9:00 am to 8:00 pm	9:00 am to 5:00 pm

3. How do I pay probation fees?: To pay probation fees, you must come down to the front desk in the Probation Department at the Juvenile Justice Center. You must provide cash or a money order.

4. How do I volunteer at the Juvenile Justice Center?: The Juvenile Justice Center is always in need of volunteers to mentor a child, assist in tutoring detainees in detention, or to provide the appropriate religious services to detainees while in detention. In addition, a limited number of practicum experiences for students is also provided in the Mental Health and Probation Departments. Please contact Ms. Jennifer Coffman, Director of Human Resources, if you are interested in volunteering or wanting to be considered for practicum experience. Ms. Coffman can be reached at (574) 235-5338.

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Property Tax Auditor

Show All Answers

1. What are your office hours?: We are open 8:00am - 4:30pm, Monday - Friday

2. What information do I need to file a mortgage deduction?: You will need the name of your mortgage company, the amount you borrowed, the parcel (or key) number that identifies your property, and the mortgage recorded number. Your parcel (key) number can be found on your deed or tax bill. You will need to contact the Recorder's Office at (574)235-9525 in order to the obtain the mortgage recorded number.

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Prosecuting Attorney

Show All Answers

1. What does Adult Protective Services do when a report is made?: Investigators attempt to gather as much information as possible about the report. This may include contacting the person's care-giver(s), family members(s), and physician. If the adult appears to be endangered, an investigator will make an unannounced home visit to assess the situation and determine whether the case is substantiated.

2. What interventions can Adult Protective Services (APS) use?: When a report is substantiated, actions can include:
-Coordinating service providers
-Initiating criminal actions
-Obtaining orders of protection
-Accessing in-home services
-Removing the perpetrator
-Facilitating medical treatment
-Seeking legal remedies
-Advocacy

3. Where can I look at my criminal case?: Please see the Indiana Odyssey online court management system website at My Case

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Public Works

Show All Answers

1. Do my property taxes go towards road construction funding?: No, they do not. Road funding comes from gas tax, which you pay every time you fill up at the pump. However, a portion of your property taxes does help fund bridge projects.

2. Who decides which roads are paved each year, and how do they decide?: Public Works uses and maintains a Pavement Management System to inventory length, width, pavement condition, traffic volume, etc. for each road. Every year Public Works makes recommendations to the Board of Commissioners for their consideration and approval of the annual Paving Program.

3. How do I request a Stop, Speed Limit, Street ID or other sign on my road?: Contact Public Works to perform a traffic study or engineering assessment to determine whether a revision or sign is necessary. If a sign is determined to be appropriate, a request will be sent to the Board of Commissioners for consideration and approval. Once approved, a member of the Highway Division will complete the installation.
A traffic ordinance, approved by the Board of Commissioners, is required for all Regulatory signs (Stop and Speed Limits). Public Works may approve and arrange the installation of all other types of signs (Street ID, Warning, Informational, etc.)

4. How do I determine if my property is in the County, City, or Town?: All County addresses are five digits (ex. 12345 Main Street). Two, three and four digit addresses correspond to a City or Town.

5. How and where do I get a "Children at Play" sign?: St. Joseph County does not install "Children at Play" signs within the Right-of-Way, as we do not encourage or recommend that children play in, along, or near any roadway. Residents may purchase and install these signs on their own property, outside of the Right-of-Way.

6. Do I need a permit to construct or repave my driveway?: Any work completed within the Right-of-Way requires a permit. This includes driveway construction for a new home and any work performed on an existing driveway. For more information visit the online driveway permit application.
Permits

7. How do I request a street light?: St. Joseph County does not install street lights, except as part of a Public Works project. Residents may coordinate the installation of an individual street light with their electric provider.

8. When do I need a Utility Permit?: Utility permits cover any construction work performed in the Right-of-Way, that isn’t for driveway construction. This may include utility work, ditching, installing yard drains, signs, etc. For more information call 574-235-7800.
Permits

9. Do I need a permit to build a fence?: If you reside in unincorporated St. Joseph County (5-digit address), a permit is required to install a fence ($50.00 fee). Fences must be installed outside the Right-of-Way, on private property. To properly determine the location of the Right-of-Way and/or your property lines, we recommend you hire a Licensed Surveyor.

10. What permits do I need to build or renovate a home?: Any new construction or renovation to an existing residence must get a permit from the Building Department. Additional permits may be required including, but not limited to: Septic permit from the Health Department and Driveway permit from Public Works. For more information visit our permits and forms center
Permits

11. What is Right-of-Way?: Right-of-Way is a section of land that contains the road, shoulder area, utility and drainage easements, designated for construction and maintenance of these uses. The Right-of-Way varies for each road and can be determined by contacting Public Works.

12. What is the Chip and Seal Program?: "Chip and Seal" is a necessary and cost effective preventative maintenance tool, that protects the roads from confined water and freeze/thaw cycles. Annually, our Highway Division chip and seals various roads. Similar to the Paving Program, Public Works makes recommendations to the Board of Commissioners to select these roads annually. For more information visit our Chip and Seal Program page.
Chip and Seal Program

13. Where can I get a copy of the St. Joseph County Design Standards?: St. Joseph County Department of Public Works Design & Construction Standards
Design Standards Page

14. What is the Leaf Removal/Pick-Up Program?: St. Joseph County hires an independent contractor to pickup leaves one time in the Spring and three times in the Fall. This is done to help reduce the amount of leaves residents burn or send to the landfills. For further information: Leaf Collection Information Program
SJCLP.com

15. How would I hook up to city sewer and/or water?: Please contact the City of South Bend or City of Mishawaka for information regarding connection to sewer and/or water. The St. Joseph County Regional Water and Sewer District does serve a few areas in the County with sewer.
Regional Water and Sewer District

16. What is the Sidewalk Program?: The City of South Bend and the City of Mishawaka continue to provide this program for city residents. Contact the City of South Bend or the City of Mishawaka for more information. Unfortunately county residents are not eligible for this program.

17. How do I get a County Map?: To purchase or view County Maps contact our GIS Staff or use the Online Data Request form.
GIS Department

18. May I install a outside basketball hoop in a Cul-de-Sac?: No, any permanent structure or object may not be placed within or overhanging the Right-of-Way.

19. Who do I contact about installing a decorative brick mailbox?: St. Joseph County does not allow brick mailboxes within the Right-of-Way, as it is a permanent structure. Residents may contact Public Works to help them determine where a brick mailbox may be safely installed.

20. What are the requirements for a block party, parade, or special event?: The Board of Commissioners will consider and approve all special event requests. Insurance is required. For more information and to submit a request, please call 574-235-7800.
Permits

21. Can I fill in my roadside swale or ditch?: No, roadside swales are necessary to maintain the transportation of water from the roadway to established drainage channels. In some cases, it is possible for residents to install a pipe to lessen the slope of a ditch. Public Works must approve the pipe installation. Residents must follow Public Works guidelines, and obtain a utility permit prior to performing the work.

22. Are there requirements for Over-sized Loads traveling in St. Joseph County?: Yes, over-sized loads require advance notice, and may require special assistance and/or bonding. For more information contact the Public Works Department: 574-235-7800.
Permits

23. Who do I contact about water ponding by the road?: You may contact Public Works at 574-235-7800 and a staff member will be assigned to investigate the problem or you can fill out a Report a Concern.

24. Who do I call to report a pothole?: For potholes on city streets or county roads, you may contact the proper city or county maintenance department. The Highway Division maintains all county roads in unincorporated St. Joseph County and can be reached at 574-235-7800 or by filling out a Report a Concern. State Roads, Interstates and U.S. Highways are maintained by INDOT.
Indiana Department of Transportation (INDOT)

25. What is the difference between a bridge and a culvert?: A bridge is a structure which span (distance over another facility) is greater than 20 feet. A culvert is a structure which span is less than or equal to 20 feet. Both bridges and culverts can vary in shape and material, which is determined by the most suitable condition.

26. Who do I contact about damaged sprinkler heads?: Sprinkler heads shall not be installed within the Right-of-Way. If damage has occurred, it is the responsibility of the owner to repair at their expense. The Right-of-Way varies for each road and can be determined by contacting Public Works at 574-235-7800.

27. Who do I contact to get my driveway culvert replaced?: It is the responsibility of the home owner to maintain their driveway, including the culvert. A private contractor may be hired to complete this work. Any work completed within the Right-of-Way requires a permit and can be obtained through the Public Works Department.
Permit

28. Who do I contact to remove a dead animal from the road?: You may contact the Highway Division to remove and properly dispose of a dead animal within the Right-of-Way at 574-235-7800, or fill out the report a concern form.
Report a Concern

29. How do I request additional snow plowing on my road?

The Highway Division makes every effort to provide the same level of service to all residents. If you believe additional snow plowing is required, you may contact the Highway Division or fill out the

Report a concern form.

Report a Concern

30. Who do I contact about mowing along the road?: The Highway Division is responsible for all mowing along County roads within the Right-of-Way. To request mowing along your road please contact the Highway Division or fill out the Report a concern form.
Report a Concern

31. How do I request a dead tree be removed?: The Highway Division can remove any tree, which is deemed unsafe to the traveling public, within the Right-of-Way. The Right-of-Way varies for each road and can be determined by contacting Public Works at 574-235-7800. If the tree is outside the Right-of-Way and on private property it is the responsibility of the home owner. To request someone to investigate, you may contact the Highway Division or fill out the Report a Concern form.
Report a Concern

32. What is a HAWK signal?

A HAWK signal stands for High-intensity Activated crossWalK. The signal is designed to aid pedestrians and bicyclist when crossing a street with high traffic volumes by alerting drivers to stop.

HAWK Instructions

DriveSafeMichiana.com

33. How do I drive in a roundabout?: As you approach a roundabout slow down and yield to pedestrians, bicyclist and vehicles. If there is no traffic in the roundabout you don't have to stop. If traffic is present, stop, wait for an opening and then enter. Proceed with care at your exit. If you happen to miss your exit, simply continue around. Please remember the vehicles circulating in the roundabout have the right-of-way.
DriveSafeMichiana.com

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Purchasing

Show All Answers

1. How do I register my company as a vendor with St. Joseph County?: Complete the Vendor Registration Packet form and the W-9 form.

2. Are there any current products/services out to bid for St. Joseph County?: If there is a current bid request for St. Joseph County, you will find that information on the Procurement Department homepage. If you would like additional information regarding bidding please contact Procurement at 574-235-9776 between the hours of 8am and 4:30pm.

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Purdue Extension

Show All Answers

1. What are your hours of operation?: Monday through Friday 8:00 a.m. - 4:30 p.m.

2. Where are you located?: Our office is in the Law Building across the street from the County-City Building. We are on the second floor. Our mailing address is: 125 S. Lafayette Blvd., Second Floor, South Bend, IN. 46601.

3. What is the office telephone number?: The office number is: 574-235-9605

4. Does Purdue Extension have a web site?: Yes, it is called Purdue Extension

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Special Victims Unit

Show All Answers

1. What is a Protection Order?: Protection Orders are similar but not identical to what had been called Restraining Orders or Peace Bonds. A Protection Order is a civil order issued by a judge that directs a person (“The Respondent”) to have no contact with you (“The Petitioner”). The Respondent cannot contact you in person, by telephone or computer, or through another party. Also, the Respondent will be not allowed to possess a firearm while the Protection Order is in effect.

2. Who can apply for a Protection Order?: Under Indiana's new Civil Protection Order Act “a person who is or has been a victim of domestic or family violence may file a petition for an order for protection against a family or household member who commits an act of domestic or family violence.”

If you are a victim or parent or legal guardian of a victim of domestic or family violence committed by a family or household member you may file a petition for protection and a request for a hearing. A judge or magistrate will decide if you have legal grounds for the granting of a Protection Order.

3. What acts are considered to be “domestic or family violence?: Only the following acts qualify as domestic or family violence:
- Attempting to cause, threatening to cause, or causing physical harm to another family or household member without legal justification
- Placing a family or household member in fear of physical harm without legal justification
- Causing a family or household member to involuntarily engage in sexual activity by force, threat of force, or duress
- Stalking
- Sexual offense

4. Who is considered to be a family or household member?: In order to qualify to file a petition for a Protection Order you must be able to describe your relationship with the Respondent (person to be restrained) as your family or household member:
- The Respondent is, or used to be, my spouse
- The Respondent and I are dating, or have dated, each other
- The Respondent and I are, or have been, engaged in a sexual relationship
- The Respondent and I have a child in common
- The Respondent and I are related by blood or adoption
- The Respondent and I are related by marriage
- The Respondent is, or used to be: guardian, ward, custodian, foster parent
- I am a minor child of a person in one of the types of relationships listed above.
- The Respondent has committed stalking against me.
- The Respondent has committed a sex offense against me.
If your relationship with the Respondent is not described above, the Court will not grant your petition for a Protection Order.

5. Can Protection Orders for victims of stalking and sexual offenses only be obtained against family or household members?: No. Protection Orders can be obtained for victims of stalking and sexual offenses against non-family or non-household members if the person has committed the act of stalking or a sexual offense against the Petitioner for the Protection Order.

6. Can I apply for a Protection Order against my neighbor with whom I cannot get along?: No. If you have a legal problem with a neighbor you should talk with a lawyer to find out about your options. If the dispute includes harassment or abuse you can also file a report with the police. If criminal charges are filed against the person who is harassing or abusing you, you may be able to obtain a No Contact Order as part of the criminal case.

If you are not certain whether the problem with your neighbor amounts to a crime, you can contact the police or the Prosecutor's Office Victim Services Division to speak with someone about your concerns.

7. Where do I need to go to file a Petition for a Protection Order?: You can file for a Petition for a Protection Order at:

Small Claims Court in South Bend
1855 Courthouse
112 S Lafayette Street
South Bend, IN 46617
Phone: 574-235-9794
Hours: 8 a.m. - 4:30 p.m., Monday - Friday

Small Claims Court in Mishawaka
County Services Building
219 Lincoln Way West
Mishawaka, IN 46544
Phone: 574-256-6214
Hours: 8 a.m. - 4:30 p.m., Monday - Friday

Legal assistance with Protection Orders is available through the Protective Order Project of the Family Justice Center. Staff and volunteers can assist victims of domestic violence, sexual assault, and stalking with the process of completing a protection order application and with additional services. Appointments are available by contacting the Family Justice Center, although walk-ins are also welcome.

Family Justice Center of St. Joseph County
711 East Colfax Avenue
South Bend, IN 46617
Phone: 574-234-6900
Hours: 8 a.m. - 4:30 p.m., Monday - Friday

8. What if I currently have a divorce, custody, or paternity action pending with a person I want to get a Protection Order against?: If you currently have a divorce, custody, or paternity action pending before a Superior, Circuit or Probate Court judge, you must apply for a Protection Order in that judge's court. If you have an attorney representing you, contact him or her about filing a Petition for a Protection Order.

9. Where do I get the forms needed to file the Petition?: You can get the forms at Small Claims Court or you can download the Protective Order Form Packet (PDF).

10. What information will I need in order to fill out the Petition?: You must have the following information about the Respondent to request a Protection Order:
- Correct full name
- Correct and current address
- Correct date of birth or Social Security Number
- Additional information that will be helpful to have about the Respondent

You will also need to provide identifying characteristics of the Respondent, such as:
- Addresses frequented by the Respondent
- Employer's name and address
- Hair color
- Race
- Scars
- Tattoos
- Telephone number(s)
- Weight

11. How long is a Protection Order valid?: Protection Orders are valid for up to 2 years from the date of issuance.

12. Is my Protection Order enforceable outside of St. Joseph County?: Protection Orders are enforceable in all fifty states. You should keep a copy of your Protection Order with you at all times.

13. What if I have a Protection Order that was issued in another county or state?: The Protection Order will still be in effect, but you should keep a copy of your Protection Order with you at all times and register the Protection Order with the local Small Claims Court so that the local law enforcement agencies will have a copy on file. You will need to bring a copy of your Protection Order to Small Claims Court and will need to complete two documents.

14. Is there a cost for obtaining a Protection Order?: No, they are free.

15. Who can I call or see for additional help regarding Protection Orders?: Your can call or visit:

Small Claims Court in South Bend
1855 Courthouse
112 S Lafayette Street
South Bend, IN 46617
Phone: 574-235-9794
Hours: 8 a.m. - 4:30 p.m., Monday - Friday

Small Claims Court in Mishawaka
County Services Building
219 Lincoln Way West
Mishawaka, IN 46544
Phone: 574-256-6214
Hours: 8 a.m. - 4:30 p.m., Monday - Friday

You are also welcome to call or visit the Special Victims Unit or:

Family Justice Center of St. Joseph County
533 N Niles Avenue
South Bend, IN 46617
Phone: 574-234-6900
Hours: 8 a.m. - 4:30 p.m., Monday - Friday

Both the Special Victims Unit and the Family Justice Center will be happy to assist you in filling out the forms and answering any questions you might have. It is very important to remember, though, that the Protection Order will be valid only after a Judge from one of the two Small Claims Courts has signed the order.
Special Victims Unit.

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Superior Court

Show All Answers

1. Are electronic devices permitted in the courthouses?: No. Cell phones, cameras, personal digital assistants (PDAs), electronic books, beepers, and any devices that are capable of audio and/or visual recording are not permitted in the courthouses within St. Joseph County. For a complete list of prohibited items please see page nine of the St. Joseph County Local Rules.
Local Rules for St. Joseph County, Indiana

2. What if I have evidence on my electronic device that I want to present to the court at trial?: Electronic devices are not permitted in the courthouses. Any pictures, text messages or any other digitally-stored item you wish to present as evidence or introduce into the court's record must be provided in hard copy.

3. I do not have a lawyer. How do I sue someone or file something with the court?: Anyone can go to court without a lawyer. If you represent yourself in court, you will file all documents with the Clerk of the Court. If you would like help understanding how to represent yourself, you can go to the Self-Service Legal Center on the Indiana Courts website. You may also consult Indiana Legal Help for additional information.
Indiana Self Service Legal Center

4. I am a civil defendant, but do not have enough money to hire a lawyer. Can I get a lawyer to represent me for free?: Public defenders at no cost are made available to those with limited financial resources in certain types of civil proceedings, including involuntary mental health commitments, terminations of parental rights, and proceedings where a loss of liberty is at stake. In such matters, a party seeking the appointment of a public defender should make a request from the judge to whom the case is assigned. For other civil matters, there are ways that legal representation may be available at little or no cost to people with limited financial resources. To see if you qualify, contact Indiana Legal Services, South Bend (574-234-8121) or the Volunteer Lawyer Network (574-277-0075). Also, the St. Joseph County Bar Association has a lawyer referral service (574-235-9657). Referrals by that service are not necessarily free or discounted. But many members of the bar are often open to discussing reduced fees and/or payment plans for persons of limited financial means. A mediation service, the ADR Mediation Plan, is also available in divorce and family law matters, such as child custody, property division, paternity, parenting time (visitation), and support. Mediation costs are determined on a sliding-fee scale which is based on income. For information, contact the ADR Mediation Plan at 574-235- 9551.

5. I am a criminal defendant, but do not have enough money to hire a lawyer. Can I get a lawyer to represent me for free?: Yes- thirty-two attorneys work in the Public Defenders Office and represent criminal defendants with little or no income. If you have been accused of a crime and would like to see if your income qualifies you for representation by a public defender, you can call (574)245-6585

6. Is there someplace my children can go while I am in or awaiting court?: No. Do not bring your children to court, unless the children are involved in the court proceeding itself and are required to be present for the hearing/trial.

7. When is my next court date?: Consult your paperwork from the court or your attorney. You can also look for your case information online through the Odyssey Case Management System.
Odyssey Public Access

8. Who do I contact to check on the status of a case?: To check on the status of a case, you must know in which court the case has been filed. If the case is a civil case filed in Superior Court, call (574) 235-9648. If the case is a criminal case filed in Superior Court, call (574) 235-5484. If the case is filed in Circuit Court, call (574) 235-9679. You can also check the status of a case through the Odyssey Case Management System.
Odyssey Public Access

9. What do I do if my attorney does not arrive?: Let the bailiff in the courtroom know as soon as possible, before your case is called. This way the bailiff can possibly move your case back until your attorney arrives.

10. What should I wear to court?

Lawyers should wear professional attire. A good rule of thumb for litigants and witnesses is that they should wear clothing that they would wear to a church, wedding, or funeral. Rule LR71-AR00-102.3 of the Local rules governs Appearance and Dress:

102.3. Appearance and Dress.
Every person who enters a courthouse in St. Joseph County should be appropriately dressed. Lawyers should appear for court proceedings in professional attire; litigants, witnesses and spectators should appear in appropriate attire. Examples of clothing that is inappropriate and is prohibited from being worn during court proceedings includes, but is not limited to:
(1) Hats or caps;
(2) Outer garments such as topcoats, overcoats, jackets, or overshoes;
(3) Clothing that exposes the midriff;
(4) Shorts of any kind;
(5) Sleeveless shirts (i.e., “muscle shirts” and “tank tops”);
(6) Shower shoes (i.e., rubber “flip-flops” or slides);
(7) Suggestive or otherwise inappropriate clothing (i.e., poorly fitting, slovenly, or unclean).

St. Joseph Local Rules

11. What if I need a translator?: In criminal matters, a translator will be provided. Notify court staff with your request, and a translator may be scheduled for your next court appearance. In civil matters, circumstances will dictate the necessity of such service and whether the court will provide one.

12. Where can I go to get child support records or a payment printout?: You can pickup child support records or get a payment printout at the Clerk’s Office. The Clerk’s Office is located at 101 South Main Street, South Bend, IN 46601 (lower level) and can be reached by phone at (574) 235-9635.

13. Where do I pay my court fees?: Court fees can be paid at the St. Joseph County Clerk’s Office. The office is located at 101 South Main Street, South Bend, IN 46601 (lower level). You can contact them by phone at (574) 235-9635.

14. Where can I review a court file?: To review a court file, you can go to the Clerk’s Office where the case was filed. You should know if the case was filed in Circuit, Superior or Probate Court because that will affect where you go or who you contact. If you are unsure where a case was filed, contact the Clerk's Office at (574) 235-9635

15. Where do I pick up court forms?

You can pick up the court forms that you need at the Clerk’s Office, located at 101 South Main Street, South Bend, IN 46601.

A number of forms can be found online at Indiana Legal Help, and public records can be researched online.

Self Service Legal Center

16. How do I get a transcript?: Court proceedings are not automatically transcribed. You will need to file a request for transcript with the court that heard the case. You will also need to provide your contact information so the court reporter reach you for any follow up questions about your request or to discuss cost of the transcript and payment. The cost of a transcript is calculated on a per-page basis.

17. Who do I contact to get a copy of my birth certificate?: If you were born in St. Joseph County, you can get a copy of your birth certificate from the department of vital records. The physical address is on the 8th floor of the County City Building located at 227 W. Jefferson Street, South Bend, IN 46601, and they can be reached at (574) 235-9638.
St. Joseph County Health Department

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Surveyor

Show All Answers

1. My neighbor just hired a surveyor to survey his land and one of his lot corners seems to be over on my property, what can I do?

You can have your property surveyed to determine where your corners are supposed to be.

List of private land surveyor's

2. Does the County Surveyor do private surveys?: No, the County Surveyor does not do private surveys.

3. Does your office have a copy of my survey?

Prior to 1990, the only surveys that were located in the County Surveyor's office were those that were given to us voluntarily.

Since 1990, it is a state requirement that all surveys be recorded in the County Recorder’s Office.

4. How much does it cost to survey my property?: The cost to survey your property will depend on the private land surveyor that you contact.

5. Can you recommend a private surveyor that I can use?: No, we can only direct you to contact one of the state licensed land surveyor's.

6. Can you show me where my property corners are?

The office of the Surveyor does not perform any private survey work.

A plat of your property, which shows dimensions of your property, may be obtained in the Recorder's office, located on the 3rd floor of the County-City Building.

7. Can I find my property corners myself?: If lot corner irons were set, you can find them with a metal detector. If you are going to erect an improvement close to the property line, you would be best advised to call a private land surveyor.

8. How do I determine if my property is in the County, City, or Town?

All County addresses are five digits (ex. 12345 Main Street).

Any two, three and four digit addresses will correspond to a City or Town.

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Voter Registration

Show All Answers

1. Where can I register to vote?

You may register to vote by applying at a variety of places:

Any license branch or public assistance office or other sites
By mail on a simple, pre-addressed card that you pick up at libraries, license branches, local school corporations with public secondary schools or local government office.
Your county voter registration office

For more information, or to register online

click here.

2. Can I request my registration to be cancelled?

If you move out of the county, your registration record may not be automatically cancelled.

Please contact our Voter Registration Office to request that your registration be cancelled.

here.

3. How can I find out if I am registered to vote at my current address?: You can call our office at 574-235-9520 or check online

4. If I move, or change my address, do I need to make changes to my voter registration?

Anytime you move, or change your mailing address, you will need to update your voter registration record.

For more information, please contact our office at 574-235-9521. You can also register online

here.

5. I'm homeless, can I still register to vote?

If you have a non-traditional residence or are homeless, you still have the right to register to vote.

Simply draw a map on the voter registration application indicating where you live (where you usually spend the night) and list a mailing address within your county that can be use to mail your notification that you are registered.

6. Am I eligible to register to vote in St. Joseph County?

You can register to vote in Indiana, if you are:

18 yrs old by the day of the general election
A United States citizen
Have lived in your precinct in Indiana for at least 30 days before the next General election
Not currently in prison after conviction of a crime

For more information visit your Voter Registration Office

Online Voter Registration application.

7. I'm turning 18 right before the election. When can I register? When can I vote?

If you are turning 18 before the next general election date, you can register. You can vote in both the primary and general election, even if you are not 18 on the primary election date.

However, you will not be eligible to vote on school board members, political party precinct committeemen or political party state convention delegates elected at the primary election.

For more information

Voter Registration Process and Forms page.

8. Do I have to present personal identification documents when I register to vote?

No, unless you are registering to vote for the first time in your county by returning a registration form through the mail. If you register using the mail, you can include a photocopy of:

Current utility bill, bank statement
Current valid photo I.D.
Government check, paycheck or other document

Whatever document you present must have your name and address printed on the ID.

Certain voters, such as military voters, are exempt from this requirement.

For more information

Voter Registration Process and Forms page.

9. What if I move right before an election?

It depends on where you moved.

Please contact the Voter Registration Office at 574-235-9521 to discuss your particular situation.

10. What is my Voter Identification Number as required on the voter registration form?

The voter identification number is your Indiana driver’s license number as issued by the Indiana Bureau of Motor Vehicles. If you do not have an Indiana driver’s license, then you must provide the last four digits of your social security number.

For more information

Voter Registration Process and Forms page.

11. Where will I vote?: You can call your county Voter Registration Office to find a vote center near you or visit the Vote Center Map.
Statewide Voter Registration System.

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Wellhead Protection Program

Show All Answers

1. Why is protection important?: Cleaning up groundwater, once it becomes contaminated, is not the answer to protecting our drinking water quality, because cleanup is rarely successful and is always very costly. On average, it is 27 times more costly to clean up contamination than it is to prevent it. Preventing groundwater contamination is the key to maintaining our health and ensuring the County remains a desirable place to live and work.

2. Is my business in a Wellhead Protection Area (WHPA)?

WHPA's under the Health Department’s WHP Program cover large portions of South Bend, Lakeville, Mishawaka, Walkerton, North Liberty, and New Carlisle as well as unincorporated areas of the County. WHPA's are usually circular or elliptical in shape and may be several miles in length.

If a business is near a public water well or large water tower, there is a good chance it is in a WHPA. Some businesses have been informed by their public water supply company that they are in a WHPA. If you do not know if your business is in a WHPA, contact your local public water system or the Health Department to find out for sure.

St. Joseph County Health Department

3. Do I need a Wellhead Protection Permit to operate my business?

Generally, if your business is within a Wellhead Protection Area (WHPA) and you have hazardous materials, petroleum products, or dry wells on your property you may need to obtain a permit. However, there are exclusions, exceptions, and special conditions that may affect whether you need a permit.

If a facility has dry wells or any of the following that contain hazardous materials or petroleum products a permit may be needed: - Above ground storage tanks - Drum storage areas - Improperly abandoned well - Major construction area - Motor vehicle salvage yards - Motor vehicle waste recovery well - Other threats as determined by the Health Department - Outdoor storage area - Rail or truck loading facility - Surface impediment - Underground storage tanks - Waste pile.

Even if a business is not required to obtain a permit, it is still subject to inspections and must report spills of hazardous materials to the Health Department.

4. What are the risks of non-compliance?

The greatest risk of not complying with the Ordinance is that our groundwater supply may become contaminated and threaten the health of our residents. Our communities may no longer be considered healthy and desirable places to live and conduct business. We must ensure this does not occur.

No one would intentionally contaminate the groundwater, but sometimes our lack of knowledge or carelessness can be just as damaging. If contaminants do reach the groundwater, the responsible business would be required to pay for the cleanup. The costs can be very high. Failure to comply with the Ordinance may also subject businesses to enforcement action including fines up to $1,500 per day. Our goal is cooperation and compliance. If businesses, public water supplies, and the Health Department work together, we can maintain the quality of our drinking water supplies with minimal impact on business operations.

5. Where can I get more information?: If you have any questions, need information, or need help in preparing a permit application, call the Health Department at 574-235-9721 or make an appointment to visit with us.

6. How can I obtain a Wellhead Protection (WHP) permit?: Each business within a WHPA that contains a potential threat to the groundwater must submit a permit application to the Health Department. The application includes a number of questions about what hazardous or regulated materials are present on site and how the business prevents contaminants from getting into the groundwater. A permit fee must be submitted with the application.

The Health Department reviews the application, conducts a thorough site inspection, and works with businesses to develop ways, if necessary, to manage the threats to the groundwater to protect our drinking water. After permits are issued, routine inspections are performed. The Health Department consults with the appropriate public water system throughout this process.

The Health Department encourages any businesses that may need a permit to obtain an application and a briefing package. Electronic and paper copies of all materials are available from the Health Department. St. Joseph County Health Department

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Adult Probation Department

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Adult Protective Services

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Archives and Records Center

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Board of Commissioners

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Child Support

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Circuit Court

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Code Enforcement

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Community Corrections

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County Assessor

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County Auditor

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County Clerk

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County Coroner

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County Council

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County Police

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County Recorder

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County Treasurer

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Court Appointed Special Advocates (CASA)

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Drainage Board

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DRCB

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DuComb Center- Community Transition

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DuComb Center- Home Detention

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DuComb Center- Work Release

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Economic Development

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Emergency Rental Assistance Program

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Emergency Rental Assistance Program for Landlords

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GIS

▼
Health Department- Environmental

▼
Historic Preservation Commission

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Human Resources

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Jury Duty

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Parks & Recreation

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Planning and Zoning

▼
Platroom Auditor

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Portage Manor

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Probate Court

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Property Tax Auditor

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Prosecuting Attorney

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Public Works

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Purchasing

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Purdue Extension

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Special Victims Unit

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Superior Court

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Surveyor

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Voter Registration

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Wellhead Protection Program