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1. I was placed on probation - now what?
2. When are you open?
3. Where is the probation department at?
4. When can I come take a drug test?
5. How can I pay my probation fees?
6. Can I travel while on probation?
7. Can I transfer my probation to another county/state?
8. Where can I get information about my case?
9. Is there an active protective order or no contact order for me?

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1. What does Adult Protective Services do when a report is made?
2. What interventions can Adult Protective Services use?
3. Who is an endangered adult?
4. Who should make a report to Adult Protection Services (APS)?
5. Do I need to have proof to make a report?
6. Will anyone know that I made a report?
7. How do I make a report to Adult Protective Services (APS)?

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1. What is the difference between a certified copy and a non-certified copy of a marriage license?
2. How do I obtain a certified copy of my marriage license?
3. Where can I get a copy of a non-certified Marriage License?
4. What years does the Archives have for Marriage Licenses?
5. What is the difference between a Marriage License and a Marriage Application?
6. What years does the Archives have for Marriage Applications?
7. What is the difference between a certified copy and a non-certified copy of a divorce decree?
8. How do I obtain a certified copy of my Divorce Decree?
9. Where can I get a copy of a non-certified Divorce Decree?
10. What years can the Archives Search for Divorce Records?
11. What is the difference between an Estate file and a Will?
12. What years can the Archives Search for Estate files and Wills?
13. Where are land records located?
14. Where can I get a Birth Certificate?
15. Where can I get a Death Certificate?
16. How do I get a criminal background check?
17. How do I access a criminal file?
18. Where is the Archives and Records Center located, and what are the hours of operation?
19. Can I request copies of documents at the Archives and Records Center?
20. What are the cost for copies at the Archives and Records Center?
21. What forms of payments are accepted?
22. How long does it take to process a genealogy request?
23. Can I use my own device to copy a document at the Archives and Records Center?
24. How do I search for a specific person?
25. Can I access digitized records from home?
26. Can anyone access information that we have?
27. Who is in charge of the Archives and Records Center?
28. What is the purpose of the Archives and Records Center?
29. What are the rules when viewing records?
30. What is SBAGS?
31. Is it possible to check out records from the Archives?
32. Can I hire the Archives staff to do my genealogy Research?
33. How far back do the Archives Records go?
34. Do you give tours of the Archives and Records Center?
35. Where is the Archives Reading Room?
36. Do you have a microfilm reader for public use?

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1. When are Board of Commissioners Meetings?
2. Who is my County Commissioner?

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1. Can I open a case if I no longer have a current support order and there is just past due support owed to me?
2. I was served with papers from your office alleging that I am the father of a child. What are my options and how can I request a genetic test?
3. How is the amount of child support determined?
4. An income withholding order has been sent to the non-custodial parent's employer. When can I expect the first payment?
5. How long is a child support order in effect?
6. My tax refund was intercepted even though I have been making payments through income withholding. Can I get my refund back?
7. The non-custodial parent told me his/her taxes were taken for child support. When am I going to get the money?
8. How can I get my support order modified?
9. Can the other party and I avoid having to go to court to modify our court order?
10. I am currently receiving SSI (Supplemental Security Income) and cannot afford to pay child support. What should I do?
11. I am currently receiving unemployment insurance benefits and/or disability insurance benefits. Am I still supposed to pay child support?
12. If either parent loses a job or earns more income, will the court order automatically change?
13. What do I do if the other parent won’t let me see my child(ren)?

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1. What time is my court hearing?
2. How late is the Court open?
3. How do I file for a name change?
4. How do I file for an Order for Protection?
5. How do I file for specialized driving privileges?

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1. Are leaves part of the ordinance that Code will enforce?
2. Will the Code Inspectors drive around looking for violations?
3. What hours are Inspectors working?
4. Does Code Enforcement deal with abandoned or damaged structures?
5. Are vehicles parked on the street that rarely move covered under Code?
6. Can concerns be anonymous?
7. My neighbor parks in the front yard. Is this against the ordinance?
8. The neighbor’s pool has been half full of water for years, it stinks and there are bugs, is this a violation?
9. Is standing water a violation of the Nuisance ordinance?
10. What about neighbors burning trash or yard waste?
11. We believe a neighbor is operating a business out of their residence. Who do we contact?
12. What about noise complaints?
13. How tall does the grass have to be before it is a violation?
14. How will residents be contacted by Inspectors if violations are found?

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1. I have a community service project and need volunteers. How can I sign-up to be an approved site for Community Service through Community Corrections?
2. What is Community Supervision?
3. What is the difference between jail and prison?
4. What is the difference between probation and parole?
5. Does DuComb Center house males or females in Work Release?

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1. Where do I go for tax information?
2. How do I file an appeal?
3. What is the current tax rate?
4. When are taxes due?
5. What is my last certified assessment value?
6. Where can I find the most current owner?
7. What do I need to do when I buy a new property?
8. I have more questions about Sales Disclosures.
9. How do I add and remove exemptions and deductions?
10. What if I own a rental property?
11. How do I file personal property?
12. How long do I have to file my personal property?
13. What if my business closed?
14. What if I removed a structure from my property?
15. How do I correct a prior year's assessment?

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1. Where can I find deduction forms?
2. What is the Auditor's costs to transfer a deed?
3. I refinanced my mortgage. What property tax deductions do I need to file?
4. What do I need to bring with me in order to file a mortgage deduction?
5. What is the deadline for filing property tax deductions?
6. What are the most common property tax deductions?
7. I recently married and added my spouse to the deed of my property. Do I need to re-file my property tax deductions including homestead deduction?
8. How can I view my property lines?

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1. Who owns the property?
2. How can I view my property lines?
3. How do I remove a person from a deed?

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1. How do I obtain a copy of my marriage license?
2. How do I change my address for Child Support payments?
3. How do I find out if a child support check was returned to your office?

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1. How long does the office take to close its cases?
2. Is an autopsy always performed?
3. Can I come see him / her?
4. Can I get a copy of the autopsy report?
5. Is there any cost to the family?
6. What about funeral arrangements?
7. What information is released by the coroner?
8. When is a death a coroner's case?
9. Who performs the autopsy?
10. Why are autopsies performed?
11. Why is the Coroner involved in the death of my loved one?
12. Where do I obtain a Death Certificate?

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1. Who's my council person?
2. Where can I find the St. Joseph County code book?
3. What days do you have public hearing meeting?
4. What time do the public hearing meetings start?
5. Where are the County Council's monthly public hearings held?

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1. Where is the Recorders Office located and what are the hours of operation?
2. Where can we park?
3. Are there any liens on my property?
4. How do I change, add or remove someone on my deed?
5. Where do I file/ get a copy of my DD214?
6. Can I look up information from my home or office?
7. Where do I file for Mortgage Exemptions and what is required?

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1. How can I find out if my property tax has been paid from my escrow account?
2. How do I receive a refund on my property tax appeal?
3. How many tax bills will I receive each year?
4. What are the due dates for taxes to be paid?
5. What is necessary for a mobile home permit to transfer title or for moving the mobile home unit?
6. What property tax deductions are available to me and where do I file for them?
7. Where can I get information on my tax history?
8. When and how can I receive my property tax surplus refund?
9. Where do I mail property tax payments?
10. What is our physical address?
11. Can property taxes be paid online?

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1. What is a Court Appointed Special Advocate (CASA)?
2. Are CASA Programs Known By Other Names?
3. What is the CASA volunteer's role?
4. How does a CASA volunteer investigate a case?
5. How does a CASA volunteer differ from a Department of Child Services Family Case Manager?
6. How does the role of a CASA volunteer differ from an attorney?
7. Who is the "typical" CASA volunteer?
8. Can anyone be a CASA volunteer?
9. What training does a CASA volunteer receive?
10. How does the CASA volunteer relate to the child he or she represents?
11. How many cases on average does a CASA volunteer carry at a time?
12. Do lawyers, judges, and social workers support CASA?
13. How many CASA Programs are there nationally?
14. How effective are CASA Programs?
15. How much time does a case require?
16. How long does a CASA volunteer remain involved with a case?
17. Are there any other agencies or groups which provide the same service?
18. What is the role of the National CASA Association?
19. How is the program regarded locally?

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1. The drain on my property is not functioning, what do I need to do?
2. How can I get a hole fixed in my tile drain?
3. Can I fill in the ditch?
4. Can I control the ditch vegetation and keep my ditch bank mowed myself?
5. Can I build sheds, playground equipment etc., in the right-of-way?
6. Can I dam up or block water that flows onto my property?
7. Can I put a culvert in the ditch to cross over?
8. Can I put a fence in the Regulated Drain easement?
9. Can I put my water from my private tile into the regulated drain?
10. Why do I pay an assessment and how is the money spent?
11. Do my drainage assessments pay for the salaries of the County Surveyor’s office or the Drainage Board?
12. Does the drainage assessment go to the general fund?
13. I got a bill from a Private Ditch Association. What do I do?
14. Who is responsible to repair a tile drain or an open ditch if it is not a regulated drain?
15. What determines whether a drain is regulated or private?
16. What is a regulated drain?
17. When does a subdivision storm drain become a urban drain?
18. Who determines who pays the drainage assessment and how much they pay?
19. Who should I contact for a permit to work on a tile or open drain?

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1. Do I need an attorney to receive services at DRCB?
2. Can DRCB assist me in filling out my legal forms?
3. Can I bring my children to my DRCB appointments?
4. Can my appointment be arranged around my work schedule?
5. I have experienced domestic violence in my home, can the DRCB help?

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1. Is CTP the same in each county?
2. How much does CTP cost an offender?
3. How do offenders sign up for CTP?

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1. Does the client need to own the house where they will serve Home Detention time?
2. Does everyone qualify for home detention?
3. Can I move to a new house while on home detention?

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1. What can I drop off for a loved one in the work release facility?
2. Can clients have cash on them or is there a way to put money on their account?
3. Can clients drive their own vehicle to and from the facility?
4. What is the average length of stay for clients?
5. Does the facility house men and women?

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1. What is the County's role in economic development?
2. How does the County interact with economic development organizations (South Bend Regional Chamber, South Bend Elkhart Regional Partnership, Indiana Economic Development Corporation)
3. How does the County interact with other local government economic development entities (City of South Bend, City of Mishawaka, Towns)
4. What is Tax Increment Financing (TIF)?
5. What is an Economic Development Area? How does this relate to TIF?
6. What is a tax abatement/tax phase in?
7. How do I apply for a tax abatement?

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1. When can I apply?
2. Where do I apply?
3. What assistance is available?
4. How many months of assistance is available?
5. If a renter household received LIHEAP can they receive utility assistance from ERA?
6. If someone already received other rental assistance through another program, could they receive assistance from ERA?
7. If a renter household receives federal rental assistance (Housing Choice Vouchers (HCV) program, Project-Based Section 8, or Public Housing) can they receive assistance from ERA?
8. How much rental assistance should I expect?
9. What if the tenant does not want to participate?
10. Will assistance payments be taxed for Tenants?
11. What is the income limit?

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1. What if I do not want to participate as a Landlord?
2. Will assistance payments be taxed for Landlords?
3. What if the tenant does not want to participate?
4. What if my tenant has received payments from other rental assistance programs?
5. If I accept ERA assistance payments, am I required to sign an non-eviction clause?
6. If I accept ERA assistance payments, am I required to sign an addendum to the lease?
7. Why are some of my properties taking longer to process than others?

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1. How do I get an address corrected?
2. How do I know when the parcel layer has been updated?
3. How do I request mapping services, for projects?
4. How do I request large prints?
5. Who do I call about the MACOG Regional GIS Website?
6. Where can I find a St. Joseph County Base map?
7. Where can I go to find Information about the County?
8. Who is my County Commissioner?
9. Who is my County Council Representative?
10. Am I located in a Flood Area?
11. What is my property Zoned?
12. What Voting Precinct am I in?

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1. What are Historic Preservation Commission office hours?
2. Where is Historic Preservation Commission located?

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1. What are the hours for Human Resource Department?
2. How to I get my student loan forgiveness process started as an employee?
3. How do I set a meeting with Human Resources?
4. How do I check on my application?
5. How do I start my student loan forgiveness process?
6. I am not sure if my insurance is active. How can I look this up?
7. Who do I contact in HR if I still have questions about my benefits after checking my portal?
8. How do I sign up for FMLA?
9. I have questions about my payroll, pay, pay stubs, garnishments etc.
10. I am having trouble logging into DocuLivery and seeing my paystub.
11. I thought I had benefit coverage, but my doctor said it was declined.
12. How do I submit my gym membership reimbursement?
13. Is ___________ covered by my insurance?
14. I would like to plan for retirement. Can you direct me to a financial advisor?
15. I need to sign up for Medicare. Can you Help?
16. I want to change my benefit outside of the open enrollment period.
17. I have questions about my PERF.
18. How do I get an employment verification letter?
19. I have a sensitive question or discussion that needs to be had.

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1. How is a questionnaire received, and how do I complete it?
2. How will I receive notice that I have to report for jury duty?
3. Am I paid for being a juror?
4. Are electronic devices permitted in the courthouses?
5. Do you pay for parking?
6. Who qualifies to serve as a juror?
7. What if I have a hardship on the date I am summoned?
8. Who is exempt from jury service?
9. Who can authorize a deferral of jury service?
10. Why are some people summoned several times and others are never chosen?

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1. What are your office hours and where are you located?

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1. Where do I go for zoning information?
2. How can I get zoning information on a parcel of land?
3. What uses are permitted in my zoning district?
4. I received a "Notice of Public Hearing" in the mail. What's going on?
5. I saw a yellow “Zoning Hearing” sign. What’s going on?
6. What are the fencing regulations?

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1. Office Hours are?
2. Where are my lot lines located?

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1. What happens if my child is arrested?
2. What are juvenile probation's hours?
3. How do I pay probation fees?
4. How do I volunteer at the Juvenile Justice Center?

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1. What are your office hours?
2. What information do I need to file a mortgage deduction?

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1. What does Adult Protective Services do when a report is made?
2. What interventions can Adult Protective Services (APS) use?
3. Where can I look at my criminal case?

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1. Do my property taxes go towards road construction funding?
2. Who decides which roads are paved each year, and how do they decide?
3. How do I request a Stop, Speed Limit, Street ID or other sign on my road?
4. How do I determine if my property is in the County, City, or Town?
5. How and where do I get a "Children at Play" sign?
6. Do I need a permit to construct or repave my driveway?
7. How do I request a street light?
8. When do I need a Utility Permit?
9. Do I need a permit to build a fence?
10. What permits do I need to build or renovate a home?
11. What is Right-of-Way?
12. What is the Chip and Seal Program?
13. Where can I get a copy of the St. Joseph County Design Standards?
14. What is the Leaf Removal/Pick-Up Program?
15. How would I hook up to city sewer and/or water?
16. What is the Sidewalk Program?
17. How do I get a County Map?
18. May I install a outside basketball hoop in a Cul-de-Sac?
19. Who do I contact about installing a decorative brick mailbox?
20. What are the requirements for a block party, parade, or special event?
21. Can I fill in my roadside swale or ditch?
22. Are there requirements for Over-sized Loads traveling in St. Joseph County?
23. Who do I contact about water ponding by the road?
24. Who do I call to report a pothole?
25. What is the difference between a bridge and a culvert?
26. Who do I contact about damaged sprinkler heads?
27. Who do I contact to get my driveway culvert replaced?
28. Who do I contact to remove a dead animal from the road?
29. How do I request additional snow plowing on my road?
30. Who do I contact about mowing along the road?
31. How do I request a dead tree be removed?
32. What is a HAWK signal?
33. How do I drive in a roundabout?

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1. How do I register my company as a vendor with St. Joseph County?
2. Are there any current products/services out to bid for St. Joseph County?

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1. What are your hours of operation?
2. Where are you located?
3. What is the office telephone number?
4. Does Purdue Extension have a web site?

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1. What is a Protection Order?
2. Who can apply for a Protection Order?
3. What acts are considered to be “domestic or family violence?
4. Who is considered to be a family or household member?
5. Can Protection Orders for victims of stalking and sexual offenses only be obtained against family or household members?
6. Can I apply for a Protection Order against my neighbor with whom I cannot get along?
7. Where do I need to go to file a Petition for a Protection Order?
8. What if I currently have a divorce, custody, or paternity action pending with a person I want to get a Protection Order against?
9. Where do I get the forms needed to file the Petition?
10. What information will I need in order to fill out the Petition?
11. How long is a Protection Order valid?
12. Is my Protection Order enforceable outside of St. Joseph County?
13. What if I have a Protection Order that was issued in another county or state?
14. Is there a cost for obtaining a Protection Order?
15. Who can I call or see for additional help regarding Protection Orders?

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1. Are electronic devices permitted in the courthouses?
2. What if I have evidence on my electronic device that I want to present to the court at trial?
3. I do not have a lawyer. How do I sue someone or file something with the court?
4. I am a civil defendant, but do not have enough money to hire a lawyer. Can I get a lawyer to represent me for free?
5. I am a criminal defendant, but do not have enough money to hire a lawyer. Can I get a lawyer to represent me for free?
6. Is there someplace my children can go while I am in or awaiting court?
7. When is my next court date?
8. Who do I contact to check on the status of a case?
9. What do I do if my attorney does not arrive?
10. What should I wear to court?
11. What if I need a translator?
12. Where can I go to get child support records or a payment printout?
13. Where do I pay my court fees?
14. Where can I review a court file?
15. Where do I pick up court forms?
16. How do I get a transcript?
17. Who do I contact to get a copy of my birth certificate?

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1. My neighbor just hired a surveyor to survey his land and one of his lot corners seems to be over on my property, what can I do?
2. Does the County Surveyor do private surveys?
3. Does your office have a copy of my survey?
4. How much does it cost to survey my property?
5. Can you recommend a private surveyor that I can use?
6. Can you show me where my property corners are?
7. Can I find my property corners myself?
8. How do I determine if my property is in the County, City, or Town?

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1. Where can I register to vote?
2. Can I request my registration to be cancelled?
3. How can I find out if I am registered to vote at my current address?
4. If I move, or change my address, do I need to make changes to my voter registration?
5. I'm homeless, can I still register to vote?
6. Am I eligible to register to vote in St. Joseph County?
7. I'm turning 18 right before the election. When can I register? When can I vote?
8. Do I have to present personal identification documents when I register to vote?
9. What if I move right before an election?
10. What is my Voter Identification Number as required on the voter registration form?
11. Where will I vote?

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1. Why is protection important?
2. Is my business in a Wellhead Protection Area (WHPA)?
3. Do I need a Wellhead Protection Permit to operate my business?
4. What are the risks of non-compliance?
5. Where can I get more information?
6. How can I obtain a Wellhead Protection (WHP) permit?